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Strategies for reducing consumers’ risk aversion in Internet shopping
8 references·16 citing·44 second hop
Strategies for reducing consumers’ risk aversion in Internet shopping (1999)Strategies for reducing consumers’ risk a…Development of a scale to measure the perceived benefits and risks of online shopping (2006)Development of a scale to mea…A Consumer-Side Experimental Examination of Signaling Theory: Do Consumers Perceive Warranties as Signals of Quality? (1993)A Consumer-Side Experimental …Warranty and Other Extrinsic Cue Effects on Consumers' Risk Perceptions (1982)Warranty and Other Extrinsic …Consumer behavior and marketing action (1981)Consumer behavior and marketi…A Comparative Analysis of Three Consumer Decision Strategies (1975)A Comparative Analysis of Thr…Consumer Rankings of Risk Reduction Methods (1971)Consumer Rankings of Risk Red…Risk Taking and Information Handling in Consumer Behavior (1969)Risk Taking and Information H…Perceived Risk and Consumer Decision-Making: The Case of Telephone Shopping (1964)Perceived Risk and Consumer D…Marketing strategies, perceived risks, and consumer trust in online buying behaviour (2015)Marketing strategies, perceiv…How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns (2013)How to reduce perceived risk …The impact of trust and perceived risk on internet banking adoption in India (2012)The impact of trust and perce…An Analysis of Factors Affecting on Online Shopping Behavior of Consumers (2012)An Analysis of Factors Affect…Research note: E-store image, perceived value and perceived risk (2011)Research note: E-store image,…New or recycled products: how much are consumers willing to pay? 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(2010)Marketing Behavior and Executive Action (1958)Perceived Risk and Its Components: A Model and Empirical Test (1973)Consumer Perceptions of Privacy and Security Risks for Online Shopping (2001)Effects of reputation and website quality on online consumers' emotion, perceived risk and purchase intention (2013)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Principles and Practice of Structural Equation Modeling (1998)Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)Cultural difference in motivations for using social network sites: A comparative study of American and Korean college students (2010)The personalization privacy paradox: An exploratory study of decision making process for location-aware marketing (2010)Social media engagement behaviour: a uses and gratifications perspective (2015)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration (2008)Explaining online shopping behavior with fsQCA: The role of cognitive and affective perceptions (2015)Influence of consumers’ perceived risk on consumers’ online purchase intention (2018)Price, brand name, and product composition characteristics as determinants of perceived quality. (1971)Buyers' Subjective Perceptions of Price (1973)The Role of Risk in Consumer Behavior (1974)Relationship Marketing in Consumer Markets: Antecedents and Consequences (1995)A conceptual model of perceived customer value in e‐commerce: A preliminary investigation (2003)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)The Commitment-Trust Theory of Relationship Marketing (1994)A model of destination image formation (1999)Consumer patronage and risk perceptions in Internet shopping (2003)Predicting e-services adoption: a perceived risk facets perspective (2003)Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Role of Product-Related Conversations in the Diffusion of a New Product (1967)The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)
this work references cited by second hop

References

  • 1971Consumer Rankings of Risk Reduction Methods1,407 cited
  • 1969Risk Taking and Information Handling in Consumer Behavior1,397 cited
  • 1981Consumer behavior and marketing action1,396 cited
  • 1993A Consumer-Side Experimental Examination of Signaling Theory: Do Consumers Perceive Warranties as Signals of Quality?1,017 cited
  • 2006Development of a scale to measure the perceived benefits and risks of online shopping929 cited
  • 1964Perceived Risk and Consumer Decision-Making: The Case of Telephone Shopping927 cited
  • 1975A Comparative Analysis of Three Consumer Decision Strategies697 cited
  • 1982Warranty and Other Extrinsic Cue Effects on Consumers' Risk Perceptions587 cited

Cited by

  • 2005INTERNET USES AND GRATIFICATIONS: A Structural Equation Model of Interactive Advertising954 cited
  • 2006Consumer trust, perceived security and privacy policy772 cited
  • 2012The impact of trust and perceived risk on internet banking adoption in India517 cited
  • 2003Why people (don't) shop online: A lifestyle study of the internet consumer467 cited
  • 2003Gender and E-Commerce: An Exploratory Study465 cited
  • 2015Marketing strategies, perceived risks, and consumer trust in online buying behaviour461 cited

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2010
An exploratory inquiry into destination risk perceptions and risk reduction strategies of first time vs. repeat visitors to a highly volatile destination
460 cited
  • 2004Factors influencing consumer perceptions of brand trust online445 cited
  • 2006Consumer perceptions of risk and uncertainty and the implications for behaviour towards innovative retail services: The case of Internet Banking416 cited
  • 2012An Analysis of Factors Affecting on Online Shopping Behavior of Consumers383 cited
  • 2004Influences on the perceived risk of purchasing online329 cited
  • 2011Research note: E-store image, perceived value and perceived risk306 cited
  • 2005An empirical study of the effect of perceived risk upon intention to use online applications305 cited
  • 2010New or recycled products: how much are consumers willing to pay?293 cited
  • 2013How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns291 cited
  • 2002Perceived risk and risk-reduction strategies in Internet shopping260 cited