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Do Australian public sector employees have the type of culture they want in the era of new public management?
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Do Australian public sector employees have the type of culture they want in the era of new public management? 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(1988)The cornerstones of competitive advantage: A resource‐based view (1993)A New Model of Work Role Performance: Positive Behavior in Uncertain and Interdependent Contexts (2007)The impact of interactive and diagnostic levers of eco‐control on eco‐innovation : The mediating role of employee environmental citizenship behaviour (2022)The associations between management control systems, organisational capabilities and performance (2023)The mediating role of levers of controls on the association between sustainable leadership and organisational resilience (2023)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Method Variance in Organizational Research (2006)Antecedents and consequences of fast-food restaurant customers' perception of price fairness (2021)Determining the role of service quality, trust and commitment to customer loyalty for telecom service users: a PLS-SEM approach (2021)Revisiting the contingency theory: dissection of entrepreneurial orientation elements in retail franchisee performance (2021)A Spatial Model of Effectiveness Criteria: Towards a Competing Values Approach to Organizational Analysis (1983)Measuring organizational performance in the absence of objective measures: The case of the privately‐held firm and conglomerate business unit (1984)Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I (2001)Sustainability practices and organizational performance during the COVID-19 pandemic and economic crisis: A case of apparel and textile industry in Sri Lanka (2023)Collaborative Public Administration—A Dimension of Sustainable Development: Exploratory Study on Local Authorities in Romania (2024)Corporate Culture and Performance (1992)Levers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal (1994)An overview of content analysis (2020)
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  • 2019The impact of management control systems on organisational change and performance in the public sector38 cited
  • 2015Public sector work intensification and negative behaviors33 cited
  • 2017The association between organizational culture and the use of management initiatives in the public sector32 cited
  • 2020New Public Management and Customer Perceptions of Service Quality – A Mixed-Methods Study29 cited
  • 2009We’re Not all Happy Yet: Attitudes to Work, Leadership, and High Performance Work Practices among Managers in the Public Sector27 cited
  • 2022The Impact of Strong Cultures on Organisational Performance in Public Organisations: The Case of the Greek Public Administration21 cited
  • 2011ADOPTION OF THE CONCEPT OF A BALANCED SCORECARD WITHIN NSW HEALTH: AN EXPLORATION OF STAFF ATTITUDES20 cited
  • 2017Four Organisational Cultures in the Australian Public Service: Assessing the Validity and Plausibility of Mary Douglas’ Cultural Theory12 cited
  • 2011Superheroes or puppets? Local government chief executive officers in Victoria and Queensland9 cited
  • 2006Policing performance management systems: Identifying key design elements within a `new' public management context6 cited
  • 2020Public Sector Organizational Culture: Experience from Frontline Bureaucracies5 cited
  • 2017THE INFLUENCE OF ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE IN KENYA’S CIVIL SERVICE: A CASE OF THE MINISTRY OF WATER AND IRRIGATION4 cited

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