SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
How Customer Self-Determination Influences Relational Marketing Outcomes: Evidence from Longitudinal Field Studies
16 references·16 citing·43 second hopsampled
How Customer Self-Determination Influences Relational Marketing Outcomes: Evidence from Longitudinal Field Studies (2006)How Customer Self-Determination Influence…Overview of self-determination theory: An organismic-dialectical perspective. (2002)Overview of self-determinatio…The role of desires and anticipated emotions in goal‐directed behaviours: Broadening and deepening the theory of planned behaviour (2001)The role of desires and antic…A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. (1999)A meta-analytic review of exp…The need to belong: Desire for interpersonal attachments as a fundamental human motivation. (1995)The need to belong: Desire fo…Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Relationships between Provide…Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Relationships between Provide…The theory of planned behavior (1991)The theory of planned behaviorDeveloping Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Undermining children's intrinsic interest with extrinsic reward: A test of the "overjustification" hypothesis. (1973)Undermining children's intrin…The processes of causal attribution. (1973)The processes of causal attri…Personal causation : the internal affective determinants of behavior. -- (1968)Personal causation : the inte…A Theory of Psychological Reactance (1968)A Theory of Psychological Rea…A Theory of Psychological Reactance (1968)A Theory of Psychological Rea…Self-perception: An alternative interpretation of cognitive dissonance phenomena. (1967)Self-perception: An alternati…The psychology of interpersonal relations. (1958)The psychology of interperson…The Psychology of Interpersonal Relations. (1958)The Psychology of Interperson…Gamifying the digital shopping experience: games without monetary participation incentives increase customer satisfaction and loyalty (2020)Gamifying the digital shoppin…Emerging realm of 360-degree technology to promote tourism destination (2020)Emerging realm of 360-degree …Psychological Empowerment and Workforce Agility (2018)Psychological Empowerment and…Integrating self-determined needs into the relationship among product design, willingness-to-pay a premium, and word-of-mouth: a cross-cultural gender-specific study (2018)Integrating self-determined n…Patient participatory behaviours in healthcare service delivery (2017)Patient participatory behavio…Field Experiments in Marketing (2016)Field Experiments in MarketingEngaging consumers and building relationships in social media: How social relatedness influences intrinsic vs. extrinsic consumer motivation (2016)Engaging consumers and buildi…The influence of customer loyalty on small island economies: an empirical and exploratory study (2015)The influence of customer loy…The impact of motivation on customer satisfaction formation: a self-determination perspective (2015)The impact of motivation on c…One firm, one product, two prices: Channel-based price differentiation and customer retention (2015)One firm, one product, two pr…Examining the differential effects of social and economic rewards in a hotel loyalty program (2015)Examining the differential ef…The empirical link between relationship marketing tools and consumer retention in retail marketing (2013)The empirical link between re…A framework for designing and implementing effective online coupons in tourism and hospitality (2013)A framework for designing and…Toward a theory of repeat purchase drivers for consumer services (2008)Toward a theory of repeat pur…The Impact of Flow and Communitas on Enduring Involvement in Extended Service Encounters (2008)The Impact of Flow and Commun…Customer advocacy and the impact of B2B loyalty programs (2008)Customer advocacy and the imp…A Theory of Social Comparison Processes (1954)Cognitive, social, and physiological determinants of emotional state. (1962)Self-serving biases in the attribution of causality: Fact or fiction? (1975)The “false consensus effect”: An egocentric bias in social perception and attribution processes (1977)The Intuitive Psychologist And His Shortcomings: Distortions in the Attribution Process (1977)The Principles of Psychology (1891)The Strength of Weak Ties (1973)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Handbook of Positive Psychology (2001)The Concept of Mind (2006)Principles Of Gestalt Psychology (2013)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)The Commitment-Trust Theory of Relationship Marketing (1994)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Exchange and Power in Social Life (2017)A Coefficient of Agreement for Nominal Scales (1960)Intrinsic Motivation and Self-Determination in Human Behavior (1988)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)The Power of Feedback (2007)Economic Action and Social Structure: The Problem of Embeddedness (1985)A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)Communication Strategies in Marketing Channels: A Theoretical Perspective (1990)Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness (1997)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Attachment and Loss (1969)The Evolution of Cooperation (1981)Stress, social support, and the buffering hypothesis. (1985)The Job Demands‐Resources model: state of the art (2007)Coefficient Alpha and the Internal Structure of Tests (1951)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. (1977)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Normative Influences on Altruism (1977)Men, masculinity, and the contexts of help seeking. (2003)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)Engaging students in learning activities: It is not autonomy support or structure but autonomy support and structure. (2010)A Self-determination Theory Perspective on Student Engagement (2012)Exercise, physical activity, and self-determination theory: A systematic review (2012)From Intentions to Actions: A Theory of Planned Behavior (1985)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1991The theory of planned behavior90,729 cited
  • 1995The need to belong: Desire for interpersonal attachments as a fundamental human motivation.21,991 cited
  • 1958The psychology of interpersonal relations.13,448 cited
  • 1958The Psychology of Interpersonal Relations.11,823 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1999A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation.7,172 cited
  • 1968A Theory of Psychological Reactance4,758 cited
  • 1973The processes of causal attribution.4,031 cited
  • 1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations3,813 cited
  • 2002Overview of self-determination theory: An organismic-dialectical perspective.3,046 cited
  • 1967Self-perception: An alternative interpretation of cognitive dissonance phenomena.2,958 cited
  • 1973Undermining children's intrinsic interest with extrinsic reward: A test of the "overjustification" hypothesis.2,442 cited
  • 1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations1,895 cited
  • 2001The role of desires and anticipated emotions in goal‐directed behaviours: Broadening and deepening the theory of planned behaviour

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1,804 cited
  • 1968Personal causation : the internal affective determinants of behavior. --1,770 cited
  • 1968A Theory of Psychological Reactance1,665 cited
  • Cited by

    • 2020Emerging realm of 360-degree technology to promote tourism destination174 cited
    • 2016Engaging consumers and building relationships in social media: How social relatedness influences intrinsic vs. extrinsic consumer motivation164 cited
    • 2018Psychological Empowerment and Workforce Agility126 cited
    • 2008Toward a theory of repeat purchase drivers for consumer services123 cited
    • 2008Customer advocacy and the impact of B2B loyalty programs112 cited
    • 2008The Impact of Flow and Communitas on Enduring Involvement in Extended Service Encounters93 cited
    • 2015The impact of motivation on customer satisfaction formation: a self-determination perspective85 cited
    • 2013The empirical link between relationship marketing tools and consumer retention in retail marketing83 cited
    • 2020Gamifying the digital shopping experience: games without monetary participation incentives increase customer satisfaction and loyalty81 cited
    • 2018Integrating self-determined needs into the relationship among product design, willingness-to-pay a premium, and word-of-mouth: a cross-cultural gender-specific study72 cited
    • 2013A framework for designing and implementing effective online coupons in tourism and hospitality64 cited
    • 2017Patient participatory behaviours in healthcare service delivery63 cited
    • 2015The influence of customer loyalty on small island economies: an empirical and exploratory study63 cited
    • 2015Examining the differential effects of social and economic rewards in a hotel loyalty program60 cited
    • 2015One firm, one product, two prices: Channel-based price differentiation and customer retention55 cited
    • 2016Field Experiments in Marketing52 cited