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The interplay of social influence and nature of fulfillment: Effects on consumer attitudes
16 references·1 citing·48 second hop
The interplay of social influence and nature of fulfillment: Effects on consumer attitudes (2004)The interplay of social influence and nat…The development of a scale to measure perceived corporate credibility (2001)The development of a scale to…Consumer Response to Negative Publicity: The Moderating Role of Commitment (2000)Consumer Response to Negative…The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)The Different Roles of Satisf…Effects of Information About Firms’ Ethical and Unethical Actions on Consumers’ Attitudes (1999)Effects of Information About …Customer Trust in the Salesperson (1999)Customer Trust in the Salespe…Corporate Credibility’s Role in Consumers’ Attitudes and Purchase Intentions When a High versus a Low Credibility Endorser Is Used in the Ad (1999)Corporate Credibility’s Role …The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective (1991)Effects of Word-of-Mouth and …Asymmetrical effects of positive and negative events: The mobilization-minimization hypothesis. (1991)Asymmetrical effects of posit…The Influence of Message Framing and Issue Involvement (1990)The Influence of Message Fram…Cognitive and Affective Priming Effects of the Context for Print Advertisements (1990)Cognitive and Affective Primi…Social judgment and social memory: The role of cue diagnosticity in negativity, positivity, and extremity biases. (1987)Social judgment and social me…Attitudes and Persuasion: Classic and Contemporary Approaches (1981)Attitudes and Persuasion: Cla…Attention and weight in person perception: The impact of negative and extreme behavior. (1980)Attention and weight in perso…The Individual in a Social World: Essays and Experiments. (1978)The Individual in a Social Wo…A Social Information Processing Approach to Job Attitudes and Task Design (1978)A Social Information Processi…Broken (promotional) promises: The impact of firm reputation and blame (2010)Broken (promotional) promises…The Psychology of Interpersonal Relations. 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References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1978A Social Information Processing Approach to Job Attitudes and Task Design5,588 cited
  • 1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,900 cited
  • 1981Attitudes and Persuasion: Classic and Contemporary Approaches3,368 cited
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  • 1991Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective2,135 cited
  • 1980Attention and weight in person perception: The impact of negative and extreme behavior.1,535 cited
  • 1990The Influence of Message Framing and Issue Involvement1,127 cited
  • 2000Consumer Response to Negative Publicity: The Moderating Role of Commitment1,056 cited
  • 1987Social judgment and social memory: The role of cue diagnosticity in negativity, positivity, and extremity biases.908 cited
  • 1999Corporate Credibility’s Role in Consumers’ Attitudes and Purchase Intentions When a High versus a Low Credibility Endorser Is Used in the Ad708 cited
  • 2001The development of a scale to measure perceived corporate credibility607 cited
  • 1999Effects of Information About Firms’ Ethical and Unethical Actions on Consumers’ Attitudes504 cited
  • 1990

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Cognitive and Affective Priming Effects of the Context for Print Advertisements
447 cited
  • 1999Customer Trust in the Salesperson403 cited
  • 1978The Individual in a Social World: Essays and Experiments.349 cited
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    • 2010Broken (promotional) promises: The impact of firm reputation and blame29 cited