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Q-TAM: a quality technology acceptance model for technology operations managers · Study

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ArticleQ-TAM: a quality technology acceptance model for technology operations managers

Kwabena Gyasi Boakye2014

Article2014

Q-TAM: a quality technology acceptance model for technology operations managers

Kwabena Gyasi Boakye · Thomas C. McGinnis · Victor R. Prybutok

26 citations·0/0 files stored·Operations Management Research

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Technology Adoption and User Behaviour Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 2003User Acceptance of Information Technology: Toward A Unified View1 1980Understanding Attitudes and Predicting Social Behavior 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies 1977Estimating Nonresponse Bias in Mail Surveys

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2019Introducing a three‐tier sustainability framework to examine bike‐sharing system use: An extension of the technology acceptance model 2014Product quality vs service quality in the mobile industry: Is there a dominant driver of customer intention to switch providers?2017Gen Y-ers’ brand loyalty drivers in emerging devices 2017Exploring Organizational Readiness Factors for New Technology Implementation within Non-Profit Organizations

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Year2014

Typearticle

Published2014-03-05

VenueOperations Management Research

ISSN-L1936-9735

Languageen

Citations26

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

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doi10.1007/s12063-014-0085-x

openalex_workW2009394362

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