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Situational Urgency and Conversational Retreat
16 references·1 citing·41 second hop
Situational Urgency and Conversational Retreat (2001)Situational Urgency and Conversational Re…Strategic Interpersonal Communication (2013)Strategic Interpersonal Commu…The Dark Side of Interpersonal Communication (2009)The Dark Side of Interpersona…Time urgency: The construct and its measurement. (1991)Time urgency: The construct a…Group members' reactions to opinion deviates and conformists at varying degrees of proximity to decision deadline and of environmental noise. (1991)Group members' reactions to o…EMOTIONAL CONTRAST STRATEGIES AS MEANS OF SOCIAL INFLUENCE: LESSONS FROM CRIMINAL INTERROGATORS AND BILL COLLECTORS. (1991)EMOTIONAL CONTRAST STRATEGIES…RESEARCH NOTES. BUSY STORES AND DEMANDING CUSTOMERS: HOW DO THEY AFFECT THE DISPLAY OF POSITIVE EMOTION? (1990)RESEARCH NOTES. BUSY STORES A…WHEN CASHIERS MEET CUSTOMERS: AN ANALYSIS OF THE ROLE OF SUPERMARKET CASHIERS. (1989)WHEN CASHIERS MEET CUSTOMERS:…UNTANGLING THE RELATIONSHIPS BETWEEN DISPLAYED EMOTIONS AND ORGANIZATIONAL SALES: THE CASE OF CONVENIENCE STORES. (1988)UNTANGLING THE RELATIONSHIPS …Communication, social cognition, and affect (1988)Communication, social cogniti…Politeness : Some Universals in Language Usage (1987)Politeness : Some Universals …Time Pressure and the Development of Integrative Agreements in Bilateral Negotiations (1986)Time Pressure and the Develop…Research in Organizational Behavior (1984)Research in Organizational Be…Pragmatics (1983)PragmaticsSocial Situations (1981)Social SituationsRepresentation of Structure in Similarity Data: Problems and Prospects (1974)Representation of Structure i…Ingratiation : an attributional approach (1973)Ingratiation : an attribution…Emotion, Social Action, and Agency: A Case Study of an Intercultural, Technical Communication Intern (2019)Emotion, Social Action, and A…The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Social Learning Theory. (1978)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Antecedents of workplace emotional labor dimensions and moderators of their effects on physical symptoms (2000)Understanding the emotional labor process: a control theory perspective (2003)Customer Reactions to Emotional Labor: the Roles of Employee Acting Strategies and Customer Detection Accuracy (2009)The Presentation of Self in Everyday Life. (1956)Work and motivation (1964)The social psychology of organizing (1969)ALIENATING AND LIBERATING EMOTIONS AT WORK (1993)Determinants and consequences of employee displayed positive emotions (2001)Willing and able to fake emotions: A closer examination of the link between emotional dissonance and employee well-being. (2010)The Measurement of Meaning (1957)Perception of the speech code. (1967)Social Structure from Multiple Networks. II. Role Structures (1976)Evidence of convergent validity on the dimensions of affect. (1978)Concepts and Cognitive Science (1999)Principles of Numerical Taxonomy (2013)The Norm of Reciprocity: A Preliminary Statement (1960)The Practice of Social Research (1989)Emotional Labor in Academia: The Case of Professors (1999)Becoming a Character for Commerce (2000)Reciprocal Emotion Management (2000)When self-presentation is constrained by the target's knowledge: Consistency and compensation. (1978)A Reflection and Evaluation Model of Comparative Thinking (2003)The Other Pathway to the Boardroom: Interpersonal Influence Behavior as a Substitute for Elite Credentials and Majority Status in Obtaining Board Appointments (2006)Cultural Values in Conflict Management (1999)The Effects of Nonverbal Immediacy and Verbal Person Centeredness in the Emotional Support Process (2001)Predicting Receptiveness to Advice: Characteristics of the Problem, the Advice-Giver, and the Recipient (2006)The Psychology of Group Conflict and the Dynamics of Oppression (1993)The affective priming effect: Automatic activation of evaluative information in memory (1994)Predicting prejudice (1996)Principles of Critical Discourse Analysis (1993)Tit for Tat? The Spiraling Effect of Incivility in the Workplace (1999)Construal-level theory of psychological distance. (2010)Social Identity Theory and the Organization (1989)Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors (1991)Alumni and their alma mater: A partial test of the reformulated model of organizational identification (1992)Cognitive Status and the Form of Referring Expressions in Discourse (1993)Critical Discourse Analysis and the Marketization of Public Discourse: The Universities (1993)The Construction of Shared Knowledge in Collaborative Problem Solving (1995)
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References

  • 1987Politeness : Some Universals in Language Usage11,919 cited
  • 1984Research in Organizational Behavior10,806 cited
  • 1983Pragmatics5,133 cited
  • 1988UNTANGLING THE RELATIONSHIPS BETWEEN DISPLAYED EMOTIONS AND ORGANIZATIONAL SALES: THE CASE OF CONVENIENCE STORES.605 cited
  • 1988Communication, social cognition, and affect534 cited
  • 1974Representation of Structure in Similarity Data: Problems and Prospects484 cited
  • 1973Ingratiation : an attributional approach398 cited
  • 2013Strategic Interpersonal Communication379 cited
  • 1989WHEN CASHIERS MEET CUSTOMERS: AN ANALYSIS OF THE ROLE OF SUPERMARKET CASHIERS.354 cited
  • 1991EMOTIONAL CONTRAST STRATEGIES AS MEANS OF SOCIAL INFLUENCE: LESSONS FROM CRIMINAL INTERROGATORS AND BILL COLLECTORS.348 cited
  • 1991Group members' reactions to opinion deviates and conformists at varying degrees of proximity to decision deadline and of environmental noise.320 cited
  • 1990RESEARCH NOTES. BUSY STORES AND DEMANDING CUSTOMERS: HOW DO THEY AFFECT THE DISPLAY OF POSITIVE EMOTION?319 cited
  • 2009The Dark Side of Interpersonal Communication278 cited
  • 1981Social Situations270 cited
  • 1986Time Pressure and the Development of Integrative Agreements in Bilateral Negotiations

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266 cited
  • 1991Time urgency: The construct and its measurement.227 cited
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    • 2019Emotion, Social Action, and Agency: A Case Study of an Intercultural, Technical Communication Intern11 cited