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Aisles of life: outline of a customer-centric approach to retail space management
16 references·0 citing·33 second hop
Aisles of life: outline of a customer-centric approach to retail space management (2014)Aisles of life: outline of a customer-cen…Modernity and Self-Identity: Self and Society in the Late Modern Age (2020)Modernity and Self-Identity: …The Death and Life of Great American Cities (2015)The Death and Life of Great A…Nudge: improving decisions about health, wealth, and happiness (2008)Nudge: improving decisions ab…The tourist gaze (2002)The tourist gazeAtmospheric qualities of online retailing (2001)Atmospheric qualities of onli…The arcades project (2000)The arcades projectAtmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…The Influence of Store Environment on Quality Inferences and Store Image (1994)The Influence of Store Enviro…Store atmosphere and purchasing behavior (1994)Store atmosphere and purchasi…The Production of Space (1992)The Production of SpaceServicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Service Encounter: Diagno…The Fall of Public Man (1987)The Fall of Public ManThe social life of small urban spaces (1980)The social life of small urba…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…The Hidden Dimension (1973)The Hidden DimensionA Conceptual Model of Service Quality and Its Implications for Future Research (1985)Developing Buyer-Seller Relationships (1987)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)The behaviour change wheel: A new method for characterising and designing behaviour change interventions (2011)Poverty Impedes Cognitive Function (2013)Using social and behavioural science to support COVID-19 pandemic response (2020)Physical Place and Cyberplace: The Rise of Personalized Networking (2001)Cities and the Creative Class (2005)The social dimension of sustainable development: Defining urban social sustainability (2009)Performing tourism, staging tourism (2001)Motion picture impacts on destination images (2003)Developing creativity in tourist experiences: A solution to the serial reproduction of culture? (2005)Place and Place-Making in Cities: A Global Perspective (2010)Creating sense of community: The role of public space (2012)Evaluating Public Space (2013)Self-monitoring of expressive behavior. (1974)IEMOCAP: interactive emotional dyadic motion capture database (2008)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Rethinking authenticity in tourism experience (1999)Cities and the Geographies of “Actually Existing Neoliberalism” (2002)The Politics and Poetics of Infrastructure (2013)What Is Agency? (1998)Communities of Practice and Social Learning Systems (2000)Modernization, cultural change, and democracy the human development sequence (2005)Why we buy what we buy: A theory of consumption values (1991)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)
this work references cited by second hop

References

  • 2020Modernity and Self-Identity: Self and Society in the Late Modern Age13,417 cited
  • 2008Nudge: improving decisions about health, wealth, and happiness11,572 cited
  • 1992The Production of Space9,639 cited
  • 2015The Death and Life of Great American Cities8,033 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1973The Hidden Dimension4,860 cited
  • 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 2002The tourist gaze2,163 cited
  • 1980The social life of small urban spaces2,145 cited
  • 2000The arcades project1,952 cited
  • 2000Atmospheric Effects on Shopping Behavior1,921 cited
  • 1994Store atmosphere and purchasing behavior1,649 cited
  • 1994The Influence of Store Environment on Quality Inferences and Store Image1,538 cited
  • 1987The Fall of Public Man1,514 cited
  • 2001Atmospheric qualities of online retailing1,472 cited

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