Paying you back or paying me forward: Understanding rewarded and unrewarded organizational citizenship behavior.

M. Audrey Korsgaard · Bruce M. Meglino · Scott W. Lester · Sophia Soyoung Jeong

167 citations0/0 files storedJournal of Applied Psychology

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Job Satisfaction and Organizational Behavior Employee Performance and Management Psychology of Social Influence

Abstract

The definition of organizational citizenship behavior (OCB) has evolved from one in which the behavior is unrewarded to one in which rewards play a significant role. As a result, little is known about mechanisms that sustain unrewarded OCB. We used the theory of other orientation to examine 2 mechanisms based on the norm of reciprocity: the obligation to reciprocate the benefits already received from another ("paying you back") and the expected reciprocity that one's actions will stimulate future benefits from another ("paying me forward"). We propose that these mechanisms are more or less influential depending on one's motivational orientation. In 3 experiments using both trait and state indicators of other orientation, we found that the prosocial behavior of individuals higher in other orientation was more strongly influenced by the obligation to reciprocate and less affected by the expectation of reciprocity.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 167 citations exist upstream.

References

2017Exchange and Power in Social Life 1979The Social Psychology of Organizations.1977Handbook of Industrial and Organizational Psychology.1958The Psychology of Interpersonal Relations.2005Social Exchange Theory: An Interdisciplinary Review 1986Organizational Culture and Leadership 2004Social Influence: Compliance and Conformity 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.

Cited by

2012Social Exchange Theory, Exchange Resources, and Interpersonal Relationships: A Modest Resolution of Theoretical Difficulties 2013When Does Recognition Increase Charitable Behavior? Toward a Moral Identity-Based Model 2011Where do intra-organizational advice relations come from? The role of informal status and social capital in social exchange 2017Examining the nature, causes, and consequences of profiles of organizational citizenship behavior 2015Monitoring what and how: psychological implications of electronic performance monitoring

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.