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ISO 9000 certification and construction project performance: The Malaysian experience
16 references·11 citing·49 second hop
ISO 9000 certification and construction project performance: The Malaysian experience (2010)ISO 9000 certification and construction p…Performance Measurement (2020)Performance MeasurementISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited (2009)ISO 9000/1994, ISO 9001/2000 …The significant factors causing delay of building construction projects in Malaysia (2007)The significant factors causi…The Influence of Project Managers on Project Success Criteria and Project Success by Type of Project (2007)The Influence of Project Mana…The effect of certification with the ISO 9000 Quality Management Standard: A signaling approach (2005)The effect of certification w…The association between ISO 9000 certification and financial performance (2005)The association between ISO 9…KPIs: a critical appraisal of their use in construction (2004)KPIs: a critical appraisal of…Key performance indicators for measuring construction success (2004)Key performance indicators fo…The longitudinal effects of the ISO 9000 certification process on business performance (2003)The longitudinal effects of t…Does ISO 9000 certification improve business performance? (2003)Does ISO 9000 certification i…ISO 9000 registration’s impact on sales and profitability (2002)ISO 9000 registration’s impac…Project Success: A Multidimensional Strategic Concept (2001)Project Success: A Multidimen…ISO 9000 series ‐ Certification and performance (2001)ISO 9000 series ‐ Certificati…An analysis of success factors and benefits of partnering in construction (2000)An analysis of success factor…Criteria of project success: an exploratory re-examination (1999)Criteria of project success: …Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Revisiting literature on building quality of healthcare facilities between developed and developing countries: scoping review (2025)Revisiting literature on buil…Roadmap for the implementation of total quality management (TQM) in ISO 9001-certified construction companies: Evidence from Turkey (2022)Roadmap for the implementatio…Global supply chain quality integration strategies and the case of the Boeing 787 Dreamliner development (2021)Global supply chain quality i…The relationship between TQM and project performance: Empirical evidence from Malaysian construction industry (2019)The relationship between TQM …Effects of Lean Six Sigma in program management (2019)Effects of Lean Six Sigma in …Exploring earned value management in the Spanish construction industry as a pathway to competitive advantage (2018)Exploring earned value manage…A theoretical framework for key processes on environmental knowledge management (2018)A theoretical framework for k…From a Quality Management System (QMS) to a Lean Quality Management System (LQMS) (2017)From a Quality Management Sys…Quality in construction management: an exploratory study (2016)Quality in construction manag…Using Project Performance to Measure Effectiveness of Quality Management System Maintenance and Practices in Construction Industry (2014)Using Project Performance to …Contractors' perception of the use of costs of quality system in Malaysian building construction projects (2012)Contractors' perception of th…Project management : a systems approach to planning, scheduling, and controlling (1995)A comparative study of causes of time overruns in Hong Kong construction projects (1997)The Project Excellence Model®: linking success criteria and critical success factors (2003)Beyond the ‘iron triangle’: Stakeholder perception of key performance indicators (KPIs) for large-scale public sector development projects (2009)Exploring the value of project management: Linking Project Management Performance and Project Success (2013)Case Study Research: Design and Methods (1984)Reengineering the Corporation (1993)Project management: cost, time and quality, two best guesses and a phenomenon, its time to accept other success criteria (1999)The influence of business strategy on project portfolio management and its success — A conceptual framework (2010)Critical success factors in projects (2012)Delays in Building Construction Projects in Ghana (1970)Causes of Delay in Large Building Construction Projects (1995)Construction delay: a quantitative analysis (2000)Causes of construction delay: traditional contracts (2002)Delays and cost overruns in the construction projects in the Gaza Strip (2009)Causes of delays on construction projects: a comprehensive list (2019)Corporate Culture and Performance (1992)Organizational culture and leadership (1993)Built to last: Successful habits of visionary companies (1996)ISO 9000 practices and financial performance: A technology coherence perspective (2007)Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies (2007)ISO 9001 certification research: questions, answers and approaches (2009)Job Market Signaling (1973)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Analysis of Panel Data (2003)Measuring corporate environmental performance: the trade‐offs of sustainability ratings (2010)ISO 9001 and ISO 14001: Towards a Research Agenda on Management System Standards* (2012)Nonmarket strategy research through the lens of new institutional economics: An integrative review and future directions (2016)Beyond Partnership: Strategies for Innovation and Lean Supply (1994)Beyond Partnership: Strategies for Innovation and Lean Supply (1994)A portfolio approach to supplier relationships (1997)Exploring Critical Success Factors for Partnering in Construction Projects (2004)The extent of team integration within construction projects (2005)The effect of relationship management on project performance in construction (2011)A new framework for determining critical success/failure factors in projects (1996)Oxford Advanced Learner's Dictionary of Current English. (2000)Effects of cooperative procurement procedures on construction project performance: A conceptual framework (2010)The impact of contractors’ attributes on construction project success: A post construction evaluation (2012)A Guide to the project management body of knowledge (1996)A Retrospective look at our Evolving Understanding of Project Success (2005)The Project Manager's Leadership Style as a Success Factor on Projects: A Literature Review (2005)Different stakeholder groups and their perceptions of project success (2013)Relationships between a project management methodology and project success in different project governance contexts (2015)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)Promoting the Utilization of Performance Measures in Public Organizations: An Empirical Study of Factors Affecting Adoption and Implementation (2001)Performance measures and metrics in logistics and supply chain management: a review of recent literature (1995–2004) for research and applications (2006)Two Concepts of Accountability: Accountability as a Virtue and as a Mechanism (2010)
this work references cited by second hop

References

  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 2001Project Success: A Multidimensional Strategic Concept1,222 cited
  • 2004Key performance indicators for measuring construction success971 cited
  • 1999Criteria of project success: an exploratory re-examination731 cited
  • 2020Performance Measurement706 cited
  • 2007The Influence of Project Managers on Project Success Criteria and Project Success by Type of Project580 cited
  • 2005The effect of certification with the ISO 9000 Quality Management Standard: A signaling approach509 cited
  • 2000An analysis of success factors and benefits of partnering in construction505 cited
  • 2007The significant factors causing delay of building construction projects in Malaysia490 cited
  • 2003The longitudinal effects of the ISO 9000 certification process on business performance389 cited
  • 2001ISO 9000 series ‐ Certification and performance334 cited
  • 2009ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited303 cited
  • 2004KPIs: a critical appraisal of their use in construction260 cited
  • 2005The association between ISO 9000 certification and financial performance250 cited
  • 2003Does ISO 9000 certification improve business performance?

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246 cited
  • 2002ISO 9000 registration’s impact on sales and profitability219 cited
  • Cited by

    • 2012Contractors' perception of the use of costs of quality system in Malaysian building construction projects65 cited
    • 2017From a Quality Management System (QMS) to a Lean Quality Management System (LQMS)61 cited
    • 2019The relationship between TQM and project performance: Empirical evidence from Malaysian construction industry59 cited
    • 2014Using Project Performance to Measure Effectiveness of Quality Management System Maintenance and Practices in Construction Industry58 cited
    • 2022Roadmap for the implementation of total quality management (TQM) in ISO 9001-certified construction companies: Evidence from Turkey43 cited
    • 2016Quality in construction management: an exploratory study42 cited
    • 2018Exploring earned value management in the Spanish construction industry as a pathway to competitive advantage34 cited
    • 2019Effects of Lean Six Sigma in program management20 cited
    • 2021Global supply chain quality integration strategies and the case of the Boeing 787 Dreamliner development14 cited
    • 2018A theoretical framework for key processes on environmental knowledge management11 cited
    • 2025Revisiting literature on building quality of healthcare facilities between developed and developing countries: scoping review7 cited