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Marketing and sales: optimization of a neglected relationship
16 references·16 citing·47 second hopsampled
Marketing and sales: optimization of a neglected relationship (2006)Marketing and sales: optimization of a ne…Sales and Marketing Integration: A Proposed Framework (2005)Sales and Marketing Integrati…Selling in the new millennium (2002)Selling in the new millenniumSales force automation usage, effectiveness, and cost‐benefit in Germany, England and the United States (2000)Sales force automation usage,…The Role of Marketing (1999)The Role of MarketingMarketing, Business Processes, and Shareholder Value: An Organizationally Embedded View of Marketing Activities and the Discipline of Marketing (1999)Marketing, Business Processes…Marketing, Business Processes, and Shareholder Value: An Organizationally Embedded View of Marketing Activities and the Discipline of Marketing (1999)Marketing, Business Processes…Charting New Directions for Marketing (1999)Charting New Directions for M…Business Marketing Management (1998)Business Marketing ManagementLong-Term Manufacturer-Supplier Relationships: Do They Pay off for Supplier Firms? (1995)Long-Term Manufacturer-Suppli…The Influence of the Market Orientation of the Firm on Sales Force Behavior and Attitudes (1994)The Influence of the Market O…The Influence of the Market Orientation of the Firm on Sales Force Behavior and Attitudes (1994)The Influence of the Market O…Getting closer and nicer: partnerships in the supply chain (1994)Getting closer and nicer: par…Co‐ordinating sales and marketing in consumer goods firms (1993)Co‐ordinating sales and marke…Marketing's Interaction with Other Functional Units: A Conceptual Framework and Empirical Evidence (1987)Marketing's Interaction with …A Boundary Theory Investigation of the Product Manager's Role (1985)A Boundary Theory Investigati…Industrial marketing strategy (1984)Industrial marketing strategyThe sales-marketing interface: A systematic literature review and directions for future research (2022)The sales-marketing interface…The Role of Supply Chain Resilience on SMEs’ Performance: The Case of an Emerging Economy (2022)The Role of Supply Chain Resi…Servitization strategies from customers’ perspective: the moderating role of co-creation (2018)Servitization strategies from…Strategic and operational alignment of sales-marketing interfaces: Dual paths within an SME configuration (2017)Strategic and operational ali…Interfacing and customer-facing: Sales and marketing selling centers (2017)Interfacing and customer-faci…Understanding the sales-marketing interface dysfunction experience in business-to-business firms: A matter of perspective (2016)Understanding the sales-marke…The Effects of Leader–Member Exchange and Organizational Identification on Performance and Turnover Among Salespeople (2011)The Effects of Leader–Member …Management Practices in Solution Sales—A Multilevel and Cross-Functional Framework (2011)Management Practices in Solut…Compensation and control sales policies, and sales performance: the field sales manager's points of view (2011)Compensation and control sale…An exploration of key connections within sales‐marketing interface (2011)An exploration of key connect…Be Careful What You Look for: The Effect of Trait Competitiveness and Long Hours on Salesperson Deviance and Whether Meaningfulness of Work Matters (2010)Be Careful What You Look for:…Sales Buy-In of Marketing Strategies: Exploration of its Nuances, Antecedents, and Contextual Conditions (2009)Sales Buy-In of Marketing Str…How is marketers' credibility construed within the sales-marketing interface? (2009)How is marketers' credibility…Dispersion of influence between Marketing and Sales: Its effects on superior customer value and market performance (2009)Dispersion of influence betwe…Customer relationships and the heterogeneity of firm performance (2009)Customer relationships and th…Understanding the adoption of new brands through salespeople: a multilevel framework (2007)Understanding the adoption of…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)The Effect of a Market Orientation on Business Profitability (1990)The Capabilities of Market-Driven Organizations (1994)Configurations of Marketing and Sales: A Taxonomy (2008)Sales, Marketing, and Research-and-Development Cooperation Across New Product Development Stages: Implications for Success (2010)A Review of Social Media and Implications for the Sales Process (2012)Broadening the Concept of Marketing (1969)Broadening the Concept of Marketing (1969)Marketing in the Network Economy (1999)The Customer Relationship Management Process: Its Measurement and Impact on Performance (2004)Innovation diffusion and new product growth models: A critical review and research directions (2010)A Framework for Conceptual Contributions in Marketing (2011)Experimental and Quasi-Experimental Designs for Research (1963)The Economic Institutions of Capitalism (1987)A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)An Integrated Model of Buyer-Seller Relationships (1995)A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)Building Brand Community (2002)An Interim Report on Measuring Product Development Success and Failure (1993)Tacit knowledge transfer and firm innovation capability (2003)Corporate Social Responsibility and Marketing: An Integrative Framework (2004)Research on Innovation: A Review and Agenda for Marketing Science (2006)Strategic Management Journal (2016)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Measuring and Assessing Organizations. (1981)The Commitment-Trust Theory of Relationship Marketing (1994)Estimating Nonresponse Bias in Mail Surveys (1977)On the Evaluation of Structural Equation Models (1988)A synthesis of contemporary market orientation perspectives (2001)Responsiveness to Customers and Competitors: The Role of Affective and Cognitive Organizational Systems (2007)Antecedents and consequences of adaptive selling confidence and behavior: a dyadic analysis of salespeople and their customers (2009)Exploration and Exploitation in Organizational Learning (1991)Process innovation: reengineering work through information technology (1993)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Benchmarking Marketing Capabilities for Sustainable Competitive Advantage (2004)A Strategic Framework for Customer Relationship Management (2005)Estimating Nonresponse Bias in Mail Surveys (1977)Market Orientation: Antecedents and Consequences (1993)How critical is internal customer orientation to market orientation? (2001)When Does Trust Matter? Antecedents and Contingent Effects of Supervisee Trust on Performance in Selling New Products in China and the United States (2002)The relationships between market orientation and alternative strategic orientations (2008)Supplying Information to Facilitate Price Discrimination (1994)The Link Between Salespeople’s Job Satisfaction and Customer Satisfaction in a Business-to-Business Context: A Dyadic Analysis (2004)Internationalisation in Industrial Systems — A Network Approach (2015)The resource-based view and marketing: The role of market-based assets in gaining competitive advantage (2001)Rethinking Customer Solutions: From Product Bundles to Relational Processes (2007)The Relative Impact of Marketing, Research-and-Development, and Operations Capabilities on Firm Performance (2008)
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References

  • 1995Long-Term Manufacturer-Supplier Relationships: Do They Pay off for Supplier Firms?1,478 cited
  • 1987Marketing's Interaction with Other Functional Units: A Conceptual Framework and Empirical Evidence1,065 cited
  • 1999Marketing, Business Processes, and Shareholder Value: An Organizationally Embedded View of Marketing Activities and the Discipline of Marketing986 cited
  • 1999The Role of Marketing831 cited
  • 1999Marketing, Business Processes, and Shareholder Value: An Organizationally Embedded View of Marketing Activities and the Discipline of Marketing524 cited
  • 1999Charting New Directions for Marketing516 cited
  • 1994The Influence of the Market Orientation of the Firm on Sales Force Behavior and Attitudes413 cited
  • 1984Industrial marketing strategy357 cited
  • 1994The Influence of the Market Orientation of the Firm on Sales Force Behavior and Attitudes302 cited
  • 2005Sales and Marketing Integration: A Proposed Framework261 cited
  • 1998Business Marketing Management198 cited
  • 1985A Boundary Theory Investigation of the Product Manager's Role158 cited
  • 2002Selling in the new millennium155 cited
  • 1994Getting closer and nicer: partnerships in the supply chain151 cited
  • 1993

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Co‐ordinating sales and marketing in consumer goods firms
104 cited
  • 2000Sales force automation usage, effectiveness, and cost‐benefit in Germany, England and the United States89 cited
  • Cited by

    • 2009Customer relationships and the heterogeneity of firm performance102 cited
    • 2011The Effects of Leader–Member Exchange and Organizational Identification on Performance and Turnover Among Salespeople97 cited
    • 2018Servitization strategies from customers’ perspective: the moderating role of co-creation83 cited
    • 2011Management Practices in Solution Sales—A Multilevel and Cross-Functional Framework79 cited
    • 2007Understanding the adoption of new brands through salespeople: a multilevel framework76 cited
    • 2010Be Careful What You Look for: The Effect of Trait Competitiveness and Long Hours on Salesperson Deviance and Whether Meaningfulness of Work Matters68 cited
    • 2009Dispersion of influence between Marketing and Sales: Its effects on superior customer value and market performance64 cited
    • 2011Compensation and control sales policies, and sales performance: the field sales manager's points of view63 cited
    • 2009Sales Buy-In of Marketing Strategies: Exploration of its Nuances, Antecedents, and Contextual Conditions54 cited
    • 2009How is marketers' credibility construed within the sales-marketing interface?51 cited
    • 2022The sales-marketing interface: A systematic literature review and directions for future research46 cited
    • 2016Understanding the sales-marketing interface dysfunction experience in business-to-business firms: A matter of perspective41 cited
    • 2011An exploration of key connections within sales‐marketing interface41 cited
    • 2022The Role of Supply Chain Resilience on SMEs’ Performance: The Case of an Emerging Economy38 cited
    • 2017Strategic and operational alignment of sales-marketing interfaces: Dual paths within an SME configuration37 cited
    • 2017Interfacing and customer-facing: Sales and marketing selling centers36 cited