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Cited by

• 2006Corporate crisis planning: tensions, issues, and contradictions53 cited
• 2010Contingency Theory of Strategic Conflict Management: Directions for the Practice of Crisis Communication from a Decade of Theory Development, Discovery, and Dialogue50 cited
• 2022Disruptive crisis management: lessons from managing a hospital during the COVID-19 pandemic47 cited
• 2006Crisis Management in Real Time42 cited
• 2023Calling for Cancellation: Understanding how Markets Are Shaped to Realign With Prevailing Societal Values33 cited
• 2017Managing a crisis: A framing analysis of press releases dealing with the Fukushima nuclear power station crisis24 cited
• 2003The Oxford Incident: organizational culture’s role in an anthrax crisis24 cited
• 2022Structural Model for the Antecedents and Consequences of Internal Crisis Communication (ICC) in Malaysia Oil and Gas High Risk Industry21 cited
• 2012Honing Crisis Communication Skills20 cited
• 2018Teaching Campus Crisis Management Through Case Studies: Moving Between Theory and Practice20 cited
• 2017Bridging strategy versus buffering strategy: enhancing crisis management capability in public management for relational and reputational improvement, and conflict avoidance18 cited
• 2018Public relations education in an emerging democracy: the case of Ghana18 cited
• 2018Crisis-Management Content in LIS Curricula: Developing a Model for Future Improvement