this work references cited by second hopReferences
- 1993Organizational culture and leadership16,462 cited
- 1979The Social Psychology of Organizations.12,235 cited
- 1990Zero defections: quality comes to services.5,373 cited
- 1985THE HUMAN SIDE OF ENTERPRISE4,850 cited
- 1977Breaking Free from Product Marketing2,056 cited
- 2016Organizational Climate and Culture2,034 cited
- 2017The Bureaucratic Phenomenon1,861 cited
- 1977Boundary Spanning Roles and Organization Structure1,518 cited
- 1985Employee and customer perceptions of service in banks: Replication and extension.1,353 cited
- 1993Loyalty-based management.1,317 cited
- 1953A theory of vocational development.1,260 cited
- 1967The Human Organization: Its Management and Value1,160 cited
- 1962Formal Organizations1,111 cited
- 1962Formal Organizations: A Comparative Approach950 cited
- 1980Employee and Customer Perceptions of Service in Banks640 cited
- 1994Creating the climate and culture of success399 cited
Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work