The Effect of Quality of Work Life (QWL) Programs on Quality of Life (QOL) among Employees at Multinational Companies in Malaysia

Hairunnisa Ma’amor · Razak A. Norfadzillah · Lapok Freziamella

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Employee Performance and Management Work-Family Balance Challenges Workplace Health and Well-being

Abstract

In this study, the researchers examined the relationship between quality of work life (QWL) programs and quality of life (QOL) among employees at multinational companies in Bintulu, Sarawak, Malaysia. In addition, the study examined the element s of quality of work life (QWL) programs as a contributing factor to quality of life (QOL) that can influence employee productivity. The participants consisted of 179 employees currently working at multinational companies in Bint ulu, Sarawak. The respondents were randomly selected and the data were gathered through t he distribution of questionnaires. Descriptive statistics showed that there were more female than male employees, mostly were fairly young, around 29 years old and below and majority of them hold position as general employee in the multinational companies. The study found that there was significant relationship between quality of work life (QWL) programs and quality of life (QOL). The most influence factor on qualit y of life (QWL) were work environment followed by job facet s. The result also indicat ed that there was a positive and significant relat ionship bet ween qualit y of work life (QWL) programs and qualit y of life (QOL). The most influence factors were emotional well being, personal development, social inclusion and interpersonal relations. Therefore, the researcher highly recommend those multinational companies to plan an excellent qualit y of work life (QWL) programs by focussin g on particular service element s that will further enhance the overall qualit y of life (QOL) of employees. As a conclusion, the researchers found that qualit y of work life (QWL) programs influence quality of life (QOL) of employees in organizat ion. The researchers provided recommendations for future research to be implemented using different population, qualitative research, using other element s of QWL programs and QOL as well as in different sectors such as hotel industry.

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