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The Impact of Internal Branding on Employee Engagement and Outcome Variables in the Hotel Industry
16 references·16 citing·41 second hopsampled
The Impact of Internal Branding on Employee Engagement and Outcome Variables in the Hotel Industry (2013)The Impact of Internal Branding on Employ…International Journal of Business and Social Science (2018)International Journal of Busi…Exchange and Power in Social Life (2017)Exchange and Power in Social …A Theory of Cognitive Dissonance (2017)A Theory of Cognitive Dissona…Antecedents and consequences of employee engagement (2006)Antecedents and consequences …The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work (2004)The psychological conditions …Job Burnout (2001)Job BurnoutStrategic Brand Management: Building, Measuring, and Managing Brand Equity. (2000)Strategic Brand Management: B…Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)Strategic Brand Management: B…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Putting the Service-Profit Chain to Work (1994)Putting the Service-Profit Ch…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)PSYCHOLOGICAL CONDITIONS OF P…Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Exchange and Power in Social Life. (1965)Exchange and Power in Social …A Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissona…The interplay between internal communication, employee engagement, job satisfaction, and employee loyalty in higher education institutions in Vietnam (2023)The interplay between interna…Examining the linkages between employee brand love, affective commitment, positive word-of-mouth, and turnover intentions: A social identity theory perspective (2022)Examining the linkages betwee…Employer and internal branding research: a bibliometric analysis of 25 years (2022)Employer and internal brandin…Effect of channel integration quality on consumer responses within omni-channel retailing (2022)Effect of channel integration…Organization engagement: a review and comparison to job engagement (2021)Organization engagement: a re…Mediation framework connecting knowledge contract, psychological contract, employee retention, and employee satisfaction: An empirical study (2021)Mediation framework connectin…Impact of Employer Branding on Employee Commitment: Employee Engagement as a Mediator (2021)Impact of Employer Branding o…Feeling trusted and taking-charge behaviour: An internal branding perspective based on self-categorization theory (2021)Feeling trusted and taking-ch…Moderation-mediation framework connecting internal branding, affective commitment, employee engagement and job satisfaction: an empirical study of BPO employees in Indian context (2020)Moderation-mediation framewor…Corporate rebranding: An internal perspective (2020)Corporate rebranding: An inte…Co-creating consistent brand identity with employees in the hotel industry (2020)Co-creating consistent brand …Promoting work engagement in the hotel sector: review and analysis (2019)Promoting work engagement in …Converting internal brand knowledge into employee performance (2019)Converting internal brand kno…Employee retention: the effects of internal branding and brand attitudes in sales organizations (2018)Employee retention: the effec…Employee brand love and love behaviors: Perspectives of social exchange and rational choice (2018)Employee brand love and love …Brand management – standing out from the crowd (2017)Brand management – standing o…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Understanding Attitudes and Predicting Social Behavior (1980)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)The Presentation of Self in Everyday Life. (1956)Organizational Images and Member Identification (1994)Motivation and Personality (1997)Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. (2002)The Discovery of Grounded Theory (2017)Leadership: The Cutting Edge. (1979)Organizational citizenship behavior: Its nature and antecedents. (1983)Research in Organizational Behavior. (1986)Accounting for common method variance in cross-sectional research designs. (2001)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)The measurement of experienced burnout (1981)Maslach burnout inventory manual (1996)Subjective well-being: Three decades of progress. (1999)The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach (2002)Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study (2004)The Measurement of Work Engagement With a Short Questionnaire (2006)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)The case for motivated reasoning. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1957A Theory of Cognitive Dissonance24,224 cited
  • 2017A Theory of Cognitive Dissonance18,122 cited
  • 1986Self-Reports in Organizational Research: Problems and Prospects17,092 cited
  • 2017Exchange and Power in Social Life15,909 cited
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  • 2001Job Burnout12,831 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1990PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK.10,957 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 2006Antecedents and consequences of employee engagement5,569 cited
  • 1997Strategic Brand Management: Building, Measuring, and Managing Brand Equity4,788 cited
  • 2018International Journal of Business and Social Science4,284 cited
  • 1994Putting the Service-Profit Chain to Work3,732 cited
  • 2004The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work3,477 cited
  • 2000

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Strategic Brand Management: Building, Measuring, and Managing Brand Equity.
3,261 cited

Cited by

  • 2021Organization engagement: a review and comparison to job engagement97 cited
  • 2022Employer and internal branding research: a bibliometric analysis of 25 years85 cited
  • 2018Employee retention: the effects of internal branding and brand attitudes in sales organizations81 cited
  • 2023The interplay between internal communication, employee engagement, job satisfaction, and employee loyalty in higher education institutions in Vietnam72 cited
  • 2022Examining the linkages between employee brand love, affective commitment, positive word-of-mouth, and turnover intentions: A social identity theory perspective69 cited
  • 2021Impact of Employer Branding on Employee Commitment: Employee Engagement as a Mediator61 cited
  • 2019Promoting work engagement in the hotel sector: review and analysis58 cited
  • 2020Moderation-mediation framework connecting internal branding, affective commitment, employee engagement and job satisfaction: an empirical study of BPO employees in Indian context57 cited
  • 2019Converting internal brand knowledge into employee performance54 cited
  • 2017Brand management – standing out from the crowd53 cited
  • 2018Employee brand love and love behaviors: Perspectives of social exchange and rational choice48 cited
  • 2021Feeling trusted and taking-charge behaviour: An internal branding perspective based on self-categorization theory47 cited
  • 2022Effect of channel integration quality on consumer responses within omni-channel retailing46 cited
  • 2020Corporate rebranding: An internal perspective45 cited
  • 2020Co-creating consistent brand identity with employees in the hotel industry42 cited
  • 2021Mediation framework connecting knowledge contract, psychological contract, employee retention, and employee satisfaction: An empirical study38 cited