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Guanxiand its role in business

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References

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1987Face and Favor: The Chinese Power Game2,283 cited
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1995Building Service Relationships: It's all about Promises1,037 cited
1990Service encounters and service relationships: Implications for research930 cited
1996Achieving business success in Confucian societies: The importance of guanxi (connections)857 cited
1995Reflections on Relationship Marketing in Consumer Markets556 cited
2002On cooperating: firms, relations and networks502 cited
2002Questioning guanxi: definition, classification and implications458 cited
2006Delivering service quality190 cited
2000Cultivating Guanxi as a foreign investor strategy138 cited
2002The service quality construct on a global stage121 cited
2000Insider-outsider perspectives of Guanxi100 cited
1999Direct Selling in the West and East65 cited

Cited by

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2014Swift Guanxi in Online Marketplaces: The Role of Computer-Mediated Communication Technologies1597 cited

2018Understanding the interplay of social commerce affordances and swift guanxi: An empirical study207 cited

2009Job satisfaction and turnover in the Chinese retail industry97 cited

2017Whither seniority? Career progression and performance orientation in South Korea57 cited

2016Join In or Opt Out? A Normative–Ethical Analysis of Affective Ties and Networks in South Korea49 cited

2016The impact of formal control and guanxi on task conflict in outsourcing relationships in China48 cited

2016A Dynamic Typology of Informal Institutions: Learning from the Case ofGuanxi41 cited

2021Board social capital and stock price crash risk41 cited

2015The influence of guanxi on physical distribution service quality availability in e-commerce sourcing fashion garments from China37 cited

2019How Newcomers’ Work-Related Use of Enterprise Social Media Affects Their Thriving at Work—The Swift Guanxi Perspective36 cited

2021Tax enforcement efforts and stock price crash risk: Evidence from China35 cited

2008Guanxi, knowledge and online intermediaries in China31 cited

2020Rethinking guanxi and performance: Understanding the dark side of Sino–U.S. business relationships30 cited

2023A Review of Supervisor–Subordinate Guanxi: Current Trends and Future Research26 cited

2023WeChat Moments Among International Students: Building Guanxi Networks in China19 cited

2014The Impact ofGuanxion Ethical Perceptions: The Case of Taiwanese Salespeople16 cited