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Variations in relationship strength and its impact on performance and satisfaction in business relationships
16 references·16 citing·34 second hopsampled
Variations in relationship strength and its impact on performance and satisfaction in business relationships (2001)Variations in relationship strength and i…Between Trust and Control: Developing Confidence in Partner Cooperation in Alliances (1998)Between Trust and Control: De…The Effects of Perceived Interdependence on Dealer Attitudes (1995)The Effects of Perceived Inte…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Developmental Processes of Cooperative Interorganizational Relationships (1994)Developmental Processes of Co…Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Determinants of Long-Term Ori…Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques (1994)Characteristics of partnershi…Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Relationships between Provide…Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Relationships between Provide…Relationship approach to marketing in service contexts: The marketing and organizational behavior interface (1990)Relationship approach to mark…Communication Strategies in Marketing Channels: A Theoretical Perspective (1990)Communication Strategies in M…A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)A Model of Distributor Firm a…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…The New Social Contract: An Inquiry into Modern Contractual Relations (1981)The New Social Contract: An I…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…How can perceived consistency in marketing communications influence customer–brand relationship outcomes? (2019)How can perceived consistency…Collaborative culture and relationship strength roles in collaborative relationships: a supply chain perspective (2016)Collaborative culture and rel…Influence of personality traits on perceived relationship quality within a franchisee‐franchisor context (2013)Influence of personality trai…Service quality, trust, commitment and service differentiation in business relationships (2010)Service quality, trust, commi…Occupational Stress in Organizations and Its Effects on Organizational Performance (2008)Occupational Stress in Organi…Impact of corporate strengths/weaknesses on project management competencies (2008)Impact of corporate strengths…How Often Versus How Long (2008)How Often Versus How LongAntecedents and consequences of international joint venture partnerships: A social exchange perspective (2008)Antecedents and consequences …Towards a better understanding of partnership attributes: An exploratory analysis of relationship type classification (2007)Towards a better understandin…Network view of MNCs' socio-political behavior (2007)Network view of MNCs' socio-p…Managing Key Business-to-Business Relationships (2007)Managing Key Business-to-Busi…An Examination of Customer Relationship Management (CRM) Technology Adoption and its Impact on Business-to-Business Customer Relationships (2007)An Examination of Customer Re…A theoretical framework of alliance performance: The role of trust, social capital and knowledge development (2007)A theoretical framework of al…The impact of horizontal and vertical connections on relationships' commitment and trust (2005)The impact of horizontal and …Stress in business relationships (2005)Stress in business relationsh…An analysis of quality management in franchise systems (2005)An analysis of quality manage…The Nature of the Firm (1937)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Economic Action and Social Structure: The Problem of Embeddedness (1985)Not So Different After All: A Cross-Discipline View Of Trust (1998)SOCIAL CAPITAL AND VALUE CREATION: THE ROLE OF INTRAFIRM NETWORKS. 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(1988)Trust and TAM in Online Shopping: An Integrated Model1 (2003)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The Economic Institutions of Capitalism (1987)Learning and protection of proprietary assets in strategic alliances: building relational capital (2000)The evolution of cooperation in strategic alliances: Initial conditions or learning processes? (2007)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Comparative fit indexes in structural models. (1990)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)External Control of Organizations: Resource Dependence Perspective (2011)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness (1997)Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004)Introduction (2007)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
  • 1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships5,824 cited
  • 1994Developmental Processes of Cooperative Interorganizational Relationships4,917 cited
  • 1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations3,813 cited
  • 1994Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques3,477 cited
  • 1998Between Trust and Control: Developing Confidence in Partner Cooperation in Alliances3,360 cited
  • 1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations1,895 cited
  • 1995The Effects of Perceived Interdependence on Dealer Attitudes1,843 cited
  • 1990Communication Strategies in Marketing Channels: A Theoretical Perspective1,486 cited

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  • 1981The New Social Contract: An Inquiry into Modern Contractual Relations1,436 cited
  • 1990Relationship approach to marketing in service contexts: The marketing and organizational behavior interface1,327 cited
  • Cited by

    • 2010Service quality, trust, commitment and service differentiation in business relationships186 cited
    • 2007Network view of MNCs' socio-political behavior140 cited
    • 2008How Often Versus How Long138 cited
    • 2005Stress in business relationships132 cited
    • 2008Occupational Stress in Organizations and Its Effects on Organizational Performance128 cited
    • 2008Impact of corporate strengths/weaknesses on project management competencies108 cited
    • 2005The impact of horizontal and vertical connections on relationships' commitment and trust107 cited
    • 2007A theoretical framework of alliance performance: The role of trust, social capital and knowledge development103 cited
    • 2016Collaborative culture and relationship strength roles in collaborative relationships: a supply chain perspective99 cited
    • 2019How can perceived consistency in marketing communications influence customer–brand relationship outcomes?92 cited
    • 2007Managing Key Business-to-Business Relationships88 cited
    • 2008Antecedents and consequences of international joint venture partnerships: A social exchange perspective87 cited
    • 2013Influence of personality traits on perceived relationship quality within a franchisee‐franchisor context80 cited
    • 2007Towards a better understanding of partnership attributes: An exploratory analysis of relationship type classification79 cited
    • 2007An Examination of Customer Relationship Management (CRM) Technology Adoption and its Impact on Business-to-Business Customer Relationships78 cited
    • 2005An analysis of quality management in franchise systems75 cited