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Examining the influence of strategic profit emphases on employee engagement and service climate
16 references·7 citing·37 second hop
Examining the influence of strategic profit emphases on employee engagement and service climate (2014)Examining the influence of strategic prof…Exchange and Power in Social Life (2017)Exchange and Power in Social …WORK ENGAGEMENT: A QUANTITATIVE REVIEW AND TEST OF ITS RELATIONS WITH TASK AND CONTEXTUAL PERFORMANCE (2011)WORK ENGAGEMENT: A QUANTITATI…Job Engagement: Antecedents and Effects on Job Performance (2010)Job Engagement: Antecedents a…Antecedents and consequences of employee engagement (2006)Antecedents and consequences …Social Exchange Theory: An Interdisciplinary Review (2005)Social Exchange Theory: An In…The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work (2004)The psychological conditions …Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. (2002)Business-unit-level relations…The job demands-resources model of burnout. (2001)The job demands-resources mod…Job Burnout (2001)Job BurnoutRelational Benefits in Services Industries: The Customer's Perspective (1998)Relational Benefits in Servic…Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of St…Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)Corporate Culture, Customer O…PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)PSYCHOLOGICAL CONDITIONS OF P…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Motivation through the design of work: test of a theory (1976)Motivation through the design…The Social Psychology of Groups (1959)The Social Psychology of Grou…Knowledge sharing as a cornerstone for sustainability: the dual mediating roles of job engagement and meaningful work (2024)Knowledge sharing as a corner…Work Life Balance dan Family Supportive Supervisor Behavior sebagai Prediktor bagi Employee Engagement pada Generasi Millenial (2023)Work Life Balance dan Family …The Effect of Perceived Organizational and Supervisory Support on Employee Engagement During COVID-19 Crises: Mediating Effect of Work-Life Balance Policy (2023)The Effect of Perceived Organ…From employee engagement to customer engagement: A multilevel dual-path model of engagement spillover effects in service ecosystems (2021)From employee engagement to c…Influence Perceived Supervisor Support on organization performance at Kakamega County Government, Kenya. (2020)Influence Perceived Superviso…Influence of Psychological Climate on Organization Performance at Kakamega County Government, Kenya (2020)Influence of Psychological Cl…Employee Engagement in Public Organizations in Malaysia: Penglibatan Pekerja dalam Organisasi Awam di Malaysia (2018)Employee Engagement in Public…Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study (2004)Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. (2010)The Handbook of Social Psychology (1969)Development of the Job Diagnostic Survey. (1975)A three-component conceptualization of organizational commitment (1991)The Power of Feedback (2007)Intraclass correlations: Uses in assessing rater reliability. (1979)Stress, appraisal, and coping (1985)The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach (2002)The Job Demands‐Resources model: state of the art (2007)Stress: Appraisal and Coping (2013)The Presentation of Self in Everyday Life. (1956)Organizational Images and Member Identification (1994)Motivation and Personality (1997)The Discovery of Grounded Theory (2017)The Theory of Social and Economic Organization. (1948)The Norm of Reciprocity: A Preliminary Statement (1960)Exchange and Power in Social Life. (1965)Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs. (2007)Assessing the growth of remote working and its consequences for effort, well‐being and work‐life balance (2017)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)The measurement of experienced burnout (1981)Maslach burnout inventory manual (1996)Subjective well-being: Three decades of progress. (1999)The Measurement of Work Engagement With a Short Questionnaire (2006)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)FOUNDATION FOR A GENERAL STRAIN THEORY OF CRIME AND DELINQUENCY* (1992)Why should i share? examining social capital and knowledge contribution in electronic networks of practice (2005)Social Exchange Theory (2006)Multidimensional Assessment of Emotion Regulation and Dysregulation: Development, Factor Structure, and Initial Validation of the Difficulties in Emotion Regulation Scale (2003)Structural Equation Modelling: Guidelines for Determining Model Fit (2008)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Commitment-Trust Theory of Relationship Marketing (1994)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Social Capital in the Creation of Human Capital (2000)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1998Principles and Practice of Structural Equation Modeling36,041 cited
  • 2017Exchange and Power in Social Life15,909 cited
  • 2001The job demands-resources model of burnout.13,574 cited
  • 2001Job Burnout12,831 cited
  • 1990PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK.10,957 cited
  • 2005Social Exchange Theory: An Interdisciplinary Review10,051 cited
  • 1976Motivation through the design of work: test of a theory8,956 cited
  • 1959The Social Psychology of Groups5,898 cited
  • 2006Antecedents and consequences of employee engagement5,569 cited
  • 2002Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis.4,617 cited
  • 1993Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis3,864 cited
  • 2010Job Engagement: Antecedents and Effects on Job Performance3,842 cited
  • 2004The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work3,477 cited
  • 2011WORK ENGAGEMENT: A QUANTITATIVE REVIEW AND TEST OF ITS RELATIONS WITH TASK AND CONTEXTUAL PERFORMANCE

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2,894 cited
  • 1998Relational Benefits in Services Industries: The Customer's Perspective2,347 cited
  • Cited by

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    • 2021From employee engagement to customer engagement: A multilevel dual-path model of engagement spillover effects in service ecosystems23 cited
    • 2024Knowledge sharing as a cornerstone for sustainability: the dual mediating roles of job engagement and meaningful work11 cited
    • 2020Influence Perceived Supervisor Support on organization performance at Kakamega County Government, Kenya.2 cited
    • 2020Influence of Psychological Climate on Organization Performance at Kakamega County Government, Kenya2 cited
    • 2023Work Life Balance dan Family Supportive Supervisor Behavior sebagai Prediktor bagi Employee Engagement pada Generasi Millenial1 cited
    • 2018Employee Engagement in Public Organizations in Malaysia: Penglibatan Pekerja dalam Organisasi Awam di Malaysia1 cited