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Staffless libraries – recent Danish public library experiences
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Staffless libraries – recent Danish public library experiences (2012)Staffless libraries – recent Danish publi…Classifying Services to Gain Strategic Marketing Insights (1983)Classifying Services to Gain …Perceptions of university librarians and students regarding library visits of high school students (2021)Perceptions of university lib…Underutilisation of self-service libraries in Chinese cities (2016)Underutilisation of self-serv…In-between strengthened accessibility and economic demands (2016)In-between strengthened acces…A Delicate Balancing Act: an investigation of volunteer use and stakeholder perspectives in public libraries (2016)A Delicate Balancing Act: an …Understanding users: from man-made typologies to computer-generated clusters (2014)Understanding users: from man…Innovative public library services – staff-less or staff-intensive? (2014)Innovative public library ser…Relation of Consumers' Buying Habits to Marketing Methods (1923)Principles of Marketing (1972)Breaking Free from Product Marketing (1977)An empirical assessment of the SERVQUAL scale (1992)Relational Benefits in Services Industries: The Customer's Perspective (1998)Designing conceptual articles: four approaches (2020)Community Librarianship: Changing the Face of Public Libraries (1989)SCIENTISTS AND INFORMATION: I. USING CLUSTER ANALYSIS TO IDENTIFY INFORMATION STYLE (1991)Changing Highbrow Taste: From Snob to Omnivore (1996)The experience economy: work is theatre & every business a stage (1999)Cities and the Creative Class (2005)Library Hospitality: Some Preliminary Considerations (2011)Research Methods for Business Students (2003)A study on the patronage of the intelligent library: The Ximen Intelligent Library of the Taipei public library system (2009)Interviews in Qualitative Research (2011)Multicultural Services in China’s Public Libraries for the Protection and Promotion of Ethnic Minorities’ Cultures: A Case Study (2019)An Unbalanced and Inadequate Development of the Chinese Public Libraries’ Public Culture Services: An Investigation of 31 Senior Library Specialists (2021)Patrons’ Satisfaction with Self-Service Public Libraries: A Demographic Study (2022)Discourse and Social Change. (1993)Discourse Analysis as Theory and Method (2002)Analysing Discourse: Textual Analysis for Social Research (2003)Uncommon Ground: The Place of Cafés in Libraries (2017)Democracy, digitisation and public libraries (2021)An Act of Balance (2024)Case Study Research: Design and Methods (1984)Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (1994)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Case study research: design and methods (2011)
this work references cited by second hop

References

  • 1983Classifying Services to Gain Strategic Marketing Insights1,994 cited

Cited by

  • 2016In-between strengthened accessibility and economic demands13 cited
  • 2016Underutilisation of self-service libraries in Chinese cities9 cited
  • 2014Understanding users: from man-made typologies to computer-generated clusters8 cited
  • 2014Innovative public library services – staff-less or staff-intensive?6 cited
  • 2021Perceptions of university librarians and students regarding library visits of high school students1 cited
  • 2016A Delicate Balancing Act: an investigation of volunteer use and stakeholder perspectives in public libraries1 cited

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