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Accounting and billing software and user reactions: An interactive diagnostic audit trail
6 references·1 citing·30 second hop
Accounting and billing software and user reactions: An interactive diagnostic audit trail (1985)Accounting and billing software and user …Expert systems for decision support in EDP auditing (1982)Expert systems for decision s…Disconfirmation of expectations and satisfaction with a retail service. (1981)Disconfirmation of expectatio…Some Characteristics of the Free Recall of Computer Controls by EDP Auditors (1980)Some Characteristics of the F…Disconfirmation of consumer expectations through product trial. (1979)Disconfirmation of consumer e…Consumer Dissatisfaction: The Effect of Disconfirmed Expectancy on Perceived Product Performance (1973)Consumer Dissatisfaction: The…Consumer Expectations, Product Performance, and Perceived Product Quality (1972)Consumer Expectations, Produc…Information Systems Success in the Context of InternetBanking: Scale Development (2014)Information Systems Success i…A Theory of Cognitive Dissonance (1957)An Experimental Study of Customer Effort, Expectation, and Satisfaction (1965)A Dual Methodology for Case Studies: Synergistic Use of a Longitudinal Single Site with Replicated Multiple Sites (1990)An empirical analysis of the antecedents of electronic commerce service continuance (2001)Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue (2006)A Theory of Cognitive Dissonance (2017)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Expert Judgment in Audit Program Planning (1976)Livestock judges: How much information can an expert use? (1978)A knowledge-based expert system for auditing advanced computer systems (1986)Review of expert systems in auditing (1989)An Expert System Approach to Audit Planning and Evaluation in the Belief-Function Framework (1996)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Information Systems Success: The Quest for the Dependent Variable (1992)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The Psychology of Social Norms (1938)Early Diagnosis of MIS Implementation Failure: Promising Results and Unanswered Questions (1981)Social Judgment: Assimilation and Contrast Effects in Communication and Attitude Change (1981)An Examination of the Determinants of Entertainment Vacationers’ Intentions to Revisit (2001)The Importance of Quality, Satisfaction, Trust, and Image in Relation to Rural Tourist Loyalty (2008)Multisource Effects on the Satisfaction Formation Process (1994)The Role of Social Presence and Moderating Role of Computer Self Efficacy in Predicting the Continuance Usage of E-Learning Systems (2004)Theory of Planned Behavior: Potential Travelers from China (2004)The Effect of Experience on Auditors' Memory Errors (1990)Expertise in Corporate Tax Planning: The Issue Indentification Stage (1992)The effects of system design alternatives on the acquisition of tax knowledge from a computerized tax decision aid (2000)
this work references cited by second hop

References

  • 1973Consumer Dissatisfaction: The Effect of Disconfirmed Expectancy on Perceived Product Performance1,066 cited
  • 1979Disconfirmation of consumer expectations through product trial.551 cited
  • 1981Disconfirmation of expectations and satisfaction with a retail service.445 cited
  • 1972Consumer Expectations, Product Performance, and Perceived Product Quality347 cited
  • 1980Some Characteristics of the Free Recall of Computer Controls by EDP Auditors89 cited
  • 1982Expert systems for decision support in EDP auditing47 cited

Cited by

  • 2014Information Systems Success in the Context of InternetBanking: Scale Development9 cited

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