Citizenship and Counterproductive Behavior: Clarifying Relations Between the Two Domains

Paul R. Sackett · Christopher M. Berry · Shelly A. Wiemann · Roxanne M. Laczo

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Abstract

Competing viewpoints exist as to whether organizational citizenship behaviors (OCB) and counterproductive work behaviors (CWB) are best viewed as behaviors located on a single continuum or as distinct constructs. Reliable and established measures of OCB, CWB, and the Big Five were administered to a large and diverse employee sample. Confirmatory factor analysis supports differentiating between facets of OCB and CWB. In addition, OCB and CWB were moderately negatively correlated and had a number of different personality correlates. This lends support to OCB and CWB representing two distinct constructs instead of a single continuum.

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References

2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research 1983Organizational citizenship behavior: Its nature and antecedents.1995A TYPOLOGY OF DEVIANT WORKPLACE BEHAVIORS: A MULTIDIMENSIONAL SCALING STUDY.1995A META‐ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR 2000Development of a measure of workplace deviance.1993Expanding the Criterion Domain to Include Elements of Contextual Performance 2002Organizational citizenship behavior and workplace deviance: The role of affect and cognitions.1986Prosocial Organizational Behaviors

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2008The effects of customer justice perception and affect on customer citizenship behavior and customer dysfunctional behavior 2010The Interactive Effects of Psychological Capital and Organizational Identity on Employee Organizational Citizenship and Deviance Behaviors 2011RECONSIDERING THE DISPOSITIONAL BASIS OF COUNTERPRODUCTIVE WORK BEHAVIOR: THE ROLE OF ABERRANT PERSONALITY 2012Speaking Up vs. Being Heard: The Disagreement Around and Outcomes of Employee Voice

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