Knowledge management for collaborative exhibition development

Theano Moussouri

7 citations0/0 files storedMuseum Management and Curatorship

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Museums and Cultural Heritage Knowledge Management and Sharing E-Learning and Knowledge Management

Abstract

Museums increasingly develop exhibitions through collaboratives, a trend that demands the investigation of novel ways to facilitate the exchange of ideas and the documentation of knowledge gained. Current knowledge management technologies and tools can support such cross-organisational activities, yet they are limited in that they do not adequately cater for the particular requirements of this activity. In this article we show how the Mirror Knowledge Management System (MKMS), specifically designed to support collaborative exhibition development around a three-dimensional web-based environment founded upon the communities of practice concept, can facilitate geographically distributed collaboration and advance exhibition development practice. Through user studies we identify the key elements of the MKMS that add value to face-to-face interaction or enhance existing collaborative exhibition development practices. Moreover, we show how the MKMS supports professional development and on-the-job training, both recognised as highly desirable features in this setting.

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References

1994Situated Learning: Legitimate Peripheral Participation.1991Situated Learning 1999Communities of practice learning, meaning, and identity 1998Communities of Practice 1995The Knowledge-Creating Company 1990The Logic of Practice 1997The Knowledge-creating company: How Japanese companies create the dynamics of innovation 1997Organizational Learning: A Theory of Action Perspective

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2013Building community among museum information professionals: a case study of the Museum Computer Network 2015Co-designing digital museum communication: an exploration of digital museum communication as it emerges in collaborative design interaction between museum staff and digital designers

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