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Are public sector organizations becoming customer centred?
12 references·4 citing·36 second hop
Are public sector organizations becoming customer centred? (1995)Are public sector organizations becoming …Marketing for nonprofit organizations (2008)Marketing for nonprofit organ…Australian Public Sector Management (1996)Australian Public Sector Mana…Public Policy in Australia (1993)Public Policy in AustraliaPublic sector management in Australia (1992)Public sector management in A…Social marketing: strategies for changing public behavior (1990)Social marketing: strategies …Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…The marketing concept in perspective (1988)The marketing concept in pers…Marketing Government and Social Services (1987)Marketing Government and Soci…Strategic marketing for nonprofit organizations (1985)Strategic marketing for nonpr…Marketing's Domain (1984)Marketing's DomainA Generic Concept of Marketing (1972)A Generic Concept of MarketingBroadening the Concept of Marketing (1969)Broadening the Concept of Mar…Market Orientation in the Public Sector: The Perspective from an Emerging Economy (2021)Market Orientation in the Pub…The application of a risk measurement tool in Greek public sector (2017)The application of a risk mea…Consumer confusion: reduction strategies in higher education (2004)Consumer confusion: reduction…Barriers to Marketing Development in the Barristers’ Profession (1998)Barriers to Marketing Develop…The Concept of the Marketing Mix (1964)Marketing as Exchange (1975)Market orientation and firm size: an empirical examination in UK firms (1995)The Marriage of Politics and Marketing (2001)Integrating Customer Orientation, Corporate Entrepreneurship, and Learning Orientation in Organizations-in-Transition: An Empirical Study (2002)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Dimensions of Consumer Expertise (1987)Market Orientation: Antecedents and Consequences (1993)Organizational culture and leadership (1993)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Relevance Lost: The Rise and Fall of Management Accounting (1987)Toward a Theory of Marketing Control: Environmental Context, Control Types, and Consequences (1988)Personality differences predict health-risk behaviors in young adulthood: Evidence from a longitudinal study. (1997)Risk Communication for Public Health Emergencies (2007)Can Higher Prices Stimulate Product Use? Evidence from a Field Experiment in Zambia (2010)Political marketing and the marketing concept (1996)The Antecedents and Consequences of Market Orientation in Australia (2000)Perceptual determinants of nonprofit giving behavior (2005)Policy Trajectories: treading the discursive path of policy analysis (1999)Environmental Performance Reporting for Natural Area Tourism: Contributions by Visitor Impact Management Frameworks and Their Indicators (2003)Tourism and Public Policy (2004)The usefulness of selected variables for predicting activity loyalty (1991)The Predictive Validity of Alternative Approaches to Evaluating Quality of a Festival (1995)International Students’ Image of Rural Pennsylvania as a Travel Destination (1999)Temporal influences on image change (1986)The Impact of Tiananmen Square on China's Tourism Image (1992)Us versus Them: The Roles of Organizational Identification and Disidentification in Social Marketing Initiatives (2002)The External Control of Organizations. (1978)Developing Buyer-Seller Relationships (1987)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Residents' perceptions on tourism impacts (1992)Consumer Value: A Framework for Analysis and Research (1999)Accountability for environmental performance of the Australian Commonwealth public sector (1997)The relationship between resource dependence and market orientation (2006)Some Like it Non-Financial … (2012)
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References

  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications7,320 cited
  • 1969Broadening the Concept of Marketing1,762 cited
  • 1972A Generic Concept of Marketing1,427 cited
  • 1990Social marketing: strategies for changing public behavior644 cited
  • 1985Strategic marketing for nonprofit organizations536 cited
  • 2008Marketing for nonprofit organizations465 cited
  • 1987Marketing Government and Social Services186 cited
  • 1993Public Policy in Australia164 cited
  • 1992Public sector management in Australia145 cited
  • 1988The marketing concept in perspective110 cited
  • 1996Australian Public Sector Management86 cited
  • 1984Marketing's Domain52 cited

Cited by

  • 2004Consumer confusion: reduction strategies in higher education65 cited
  • 1998Barriers to Marketing Development in the Barristers’ Profession17 cited
  • 2017The application of a risk measurement tool in Greek public sector4 cited
  • 2021Market Orientation in the Public Sector: The Perspective from an Emerging Economy

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4 cited