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Knowledge, Skills, and Abilities for Lodging Management
1 references·16 citing·49 second hop
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this work references cited by second hop

References

  • 1994Food and Beverage Management Competencies: Educator, Industry, and Student Perspectives150 cited

Cited by

  • 2011Service-leadership competencies for hospitality and tourism management144 cited
  • 2014Employability of Hospitality Graduates: Student and Industry Perspectives142 cited
  • 2010Is it art or science? Chef's competencies for success132 cited
  • 2017Competencies of hotel general managers: a conceptual framework117 cited
  • 2012Progress and Development of Information Technology in the Hospitality Industry109 cited
  • 2012Important competency requirements for managers in the hospitality industry108 cited
  • 2015Linkage between frontline employee service competence scale and customer perceptions of service quality98 cited
  • 2008Leading on land and sea: Competencies and context97 cited
  • 2017Comparing students' and managers' perceptions of essential entry-level management competencies in the hospitality industry: An empirical study89 cited
  • 2010Career management systems: what are China's state-owned hotels practising?70 cited
  • 2018Managers from “Hell” in the hospitality industry: How do hospitality employees profile bad managers?59 cited
  • 2010Competency needs in Irish hotels: employer and graduate perspectives51 cited
  • 2022Facing the era of smartness: constructing a framework of required technology competencies for hospitality practitioners

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50 cited
  • 2020Identifying key success competencies for the hospitality industry: the perspectives of professionals50 cited
  • 2012Evaluation of Hotel Information Technologies and EDI Adoption50 cited
  • 2010Management Trainee Core Competencies in the Hospitality Industry: Differences Between Managers and Scholars48 cited