Hospitality Graduate Education: A View from Three Different Stakeholder Perspectives

Mehmet Erdem · Misty M. Johanson

25 citations0/0 files storedJournal of Hospitality & Tourism Education

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Hospitality and Tourism Education Higher Education and Employability Management and Marketing Education

Abstract

Although the number of U.S. hospitality graduate programs has increased over the past two decades, few research studies have addressed how hospitality graduate education is perceived by its stakeholders: students, educators, and employers. This study offers a multidimensional framework to assess the status quo of hospitality graduate education. General management skills, curriculum, generalist and specialist approaches, and effective teaching methods were investigated through three perceptional dimensions; hospitality industry professionals, educators, and students. The results confirm several significant gaps and intriguing differences among the stakeholders' perceptions of graduate education in hospitality. Implications of these important findings are discussed.

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References

1977Estimating Nonresponse Bias in Mail Surveys 2007Mail and Internet Surveys: The Tailored Design Method 1993Hospitality Education 2005: Curricular and Programmatic Trends 1992In search of hospitality curriculum relevance for the 1990s.1995A customer-based approach to hospitality education 1995A Customer-Based Hospitality Education 2002The Use of Simulation in Hospitality as an Analytic Tool and Instructional System: A Review of the Literature 1997Perceptions of Industry Professionals and Program Administrators about Accreditation Curriculum Standards for Hospitality Programs

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2017Hospitality higher education quality: Establishing standards in Australia 2016The Balance of Liberal and Vocational Values in Hospitality Higher Education: Voices of Graduates 2016An analysis of entry level management requirements: Are there differences in perceptions of hospitality recruiters versus hospitality students?2010Job-Related Barriers and Coping Behaviors in the Career Development of Hospitality Undergraduates 2018Are They on the Same Wavelength? Industry Professionals’ and Students’ Perceptions of Online Graduate Degree Programs in Hospitality and Tourism

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