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Dimensional hierarchy of trustworthiness of financial service providers
16 references·5 citing·37 second hop
Dimensional hierarchy of trustworthiness of financial service providers (2010)Dimensional hierarchy of trustworthiness …Structural Equation Modeling With AMOS (2013)Structural Equation Modeling …Reliability and Validity Assessment (2011)Reliability and Validity Asse…Confirmatory factor analysis for applied research (2007)Confirmatory factor analysis …The One Number You Need to Grow (2004)The One Number You Need to Gr…Making Sense of Factor Analysis (2003)Making Sense of Factor Analys…Structural equation modeling with AMOS: basic concepts, applications, and programming (2000)Structural equation modeling …Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Initial Trust Formation in New Organizational Relationships (1998)Initial Trust Formation in Ne…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …Relationship Marketing of Services--Growing Interest, Emerging Perspectives (1995)Relationship Marketing of Ser…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…Trustworthiness as a Source of Competitive Advantage (1994)Trustworthiness as a Source o…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…The Self-Regulation of Attitudes, Intentions, and Behavior (1992)The Self-Regulation of Attitu…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…What make banks’ front-line staff more customer oriented? The role of interactional justice (2020)What make banks’ front-line s…The Management of Reputational Risks in Banks: Findings From Germany and Switzerland (2019)The Management of Reputationa…Religiosity and customer trust in financial services marketing relationships (2019)Religiosity and customer trus…The components of trustworthiness for higher education: a transnational perspective (2014)The components of trustworthi…Corporate social responsibility to build strong Brazilian bank brand (2012)Corporate social responsibili…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Comparative fit indexes in structural models. (1990)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)A Review of Scale Development Practices in the Study of Organizations (1995)A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires (1998)A model of destination image formation (1999)Sample Size Requirements for Structural Equation Models (2013)Best Practices for Developing and Validating Scales for Health, Social, and Behavioral Research: A Primer (2018)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)In Search of Golden Rules: Comment on Hypothesis-Testing Approaches to Setting Cutoff Values for Fit Indexes and Dangers in Overgeneralizing Hu and Bentler's (1999) Findings (2004)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Using PLS path modeling in new technology research: updated guidelines (2016)Measuring exposure to bullying and harassment at work: Validity, factor structure and psychometric properties of the Negative Acts Questionnaire-Revised (2009)Teacher self-efficacy and teacher burnout: A study of relations (2009)Technostress: Technological Antecedents and Implications1 (2011)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 2000Structural equation modeling with AMOS: basic concepts, applications, and programming17,968 cited
  • 2007Confirmatory factor analysis for applied research15,614 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 2011Reliability and Validity Assessment5,040 cited
  • 2013Structural Equation Modeling With AMOS3,959 cited
  • 1995Relationship Marketing of Services--Growing Interest, Emerging Perspectives3,167 cited
  • 1998Initial Trust Formation in New Organizational Relationships3,059 cited
  • 1994Trustworthiness as a Source of Competitive Advantage2,211 cited
  • 1992The Self-Regulation of Attitudes, Intentions, and Behavior2,185 cited
  • 2003Making Sense of Factor Analysis2,167 cited

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  • 2004The One Number You Need to Grow2,034 cited
  • Cited by

    • 2012Corporate social responsibility to build strong Brazilian bank brand39 cited
    • 2019The Management of Reputational Risks in Banks: Findings From Germany and Switzerland37 cited
    • 2020What make banks’ front-line staff more customer oriented? The role of interactional justice32 cited
    • 2014The components of trustworthiness for higher education: a transnational perspective28 cited
    • 2019Religiosity and customer trust in financial services marketing relationships25 cited