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Customer perceived value in a cellar door visit: the impact on behavioural intentions

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References

1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
2001Consumer perceived value: The development of a multiple item scale6,635 cited
2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,897 cited
1997Customer value: The next source for competitive advantage4,662 cited
1991A Multistage Model of Customers' Assessments of Service Quality and Value2,949 cited
1982An Investigation into the Determinants of Customer Satisfaction2,914 cited
1987Product/Consumption-Based Affective Responses and Postpurchase Processes2,464 cited
1988Models of Consumer Satisfaction Formation: An Extension2,237 cited
1993Customer satisfaction, customer retention, and market share2,151 cited
1989Consumer Perceptions of Interpersonal Equity and Satisfaction in Transactions: A Field Survey Approach2,084 cited
2000Customer satisfaction with services: putting perceived value into the equation1,832 cited
2004Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context

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1,829 cited

1988Response Determinants in Satisfaction Judgments1,685 cited

1999The role of perceived risk in the quality-value relationship: A study in a retail environment1,675 cited

Cited by

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2011Tourist perceived value in a community-based homestay visit: An investigation into the functional and experiential aspect of value204 cited
2016The Mediating Role of Perceived Value on the Relationship between Service Quality and Customer Satisfaction: Evidence from Indonesian Airline Passengers179 cited
2018Wine tourism and hedonic experience: A motivation-based experiential view136 cited
2019The mediating effect of brand image on the relationships between social media advertising content, sales promotion content and behaviuoral intention134 cited
2012RELATIONSHIP BETWEEN SERVICE QUALITY, PERCEIVED VALUE, SATISFACTION AND REVISIT INTENTION IN HOTEL INDUSTRY126 cited
2019The effects of the winery visitor experience on emotions, satisfaction and on post-visit behaviour intentions111 cited
2011Consumption dynamics and demographics of Canadian wine consumers: Retailing insights from the tasting room channel100 cited
2016Wine Tourist Engagement With the Winescape: Scale Development and Validation74 cited
2010Impact of Multiple Perceived Value on Consumers' Brand Preference and Purchase Intention: A Case of Snack Foods69 cited
2015Examining the structural relations among hikers' assessment of pull-factors, satisfaction and revisit intentions: The case of mountain tourism in Malaysia66 cited
2017Wine tourism involvement: a segmentation of Chinese tourists63 cited
2014Customer satisfaction and sales performance in wine tasting rooms48 cited
2016A multilevel analysis of the effects of wine destination attributes on travel constraints and revisit intention47 cited