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An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context
16 references·16 citing·34 second hopsampled
An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context (1997)An Investigation into the Antecedents of …PERSON‐ORGANIZATION FIT: AN INTEGRATIVE REVIEW OF ITS CONCEPTUALIZATIONS, MEASUREMENT, AND IMPLICATIONS (1996)PERSON‐ORGANIZATION FIT: AN I…A META‐ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR (1995)A META‐ANALYTIC REVIEW OF ATT…JUSTICE AS A MEDIATOR OF THE RELATIONSHIP BETWEEN METHODS OF MONITORING AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR. (1993)JUSTICE AS A MEDIATOR OF THE …Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? (1991)Relationship between organiza…PEOPLE AND ORGANIZATIONAL CULTURE: A PROFILE COMPARISON APPROACH TO ASSESSING PERSON-ORGANIZATION FIT (1991)PEOPLE AND ORGANIZATIONAL CUL…Matching People and Organizations: Selection and Socialization in Public Accounting Firms (1991)Matching People and Organizat…Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors (1991)Job Satisfaction and Organiza…Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors (1990)Transformational leader behav…Comparative fit indexes in structural models. (1990)Comparative fit indexes in st…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Organizational Citizenship Behavior: The Good Soldier Syndrome. (1988)Organizational Citizenship Be…Prosocial Organizational Behaviors (1986)Prosocial Organizational Beha…Organizational citizenship behavior: Its nature and antecedents. (1983)Organizational citizenship be…Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee "Citizenship". (1983)Job Satisfaction and the Good…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The nature and causes of job satisfaction (1976)The nature and causes of job …Corporate Social Responsibility, Customer Orientation, and the Job Performance of Frontline Employees (2013)Corporate Social Responsibili…Export marketing strategy implementation, export marketing capabilities, and export venture performance (2011)Export marketing strategy imp…STRATEGIC HUMAN RESOURCE MANAGEMENT IN SERVICE CONTEXT: TAKING CARE OF BUSINESS BY TAKING CARE OF EMPLOYEES AND CUSTOMERS (2010)STRATEGIC HUMAN RESOURCE MANA…Service worker role in encouraging customer organizational citizenship behaviors (2008)Service worker role in encour…Human resource practices, organizational commitment and intention to stay (2008)Human resource practices, org…The Effects of Transformational Leadership on Organizational Performance through Knowledge and Innovation* (2007)The Effects of Transformation…An Examination of Exploration and Exploitation Capabilities: Implications for Product Innovation and Market Performance (2007)An Examination of Exploration…The use of person-organization fit in employment decision making: An assessment of its criterion-related validity. (2006)The use of person-organizatio…The Performance Implications of Fit among Business Strategy, Marketing Organization Structure, and Strategic Behavior (2005)The Performance Implications …Service Customization Through Employee Adaptiveness (2005)Service Customization Through…Self‐service technology adoption: comparing three technologies (2005)Self‐service technology adopt…Uncertainty during organizational change: Is it all about control? (2004)Uncertainty during organizati…Firms Reap what they Sow: The Effects of Shared Values and Perceived Organizational Justice on Customers’ Evaluations of Complaint Handling (2003)Firms Reap what they Sow: The…The employee-organization relationship, organizational citizenship behaviors, and superior service quality (2002)The employee-organization rel…Exploring Perceptions of Organizational Ownership of Information and Expertise (2001)Exploring Perceptions of Orga…A comparison of attitude, personality, and knowledge predictors of service-oriented organizational citizenship behaviors. (2001)A comparison of attitude, per…Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover. (1984)Research in Organizational Behavior (1984)The Commitment-Trust Theory of Relationship Marketing (1994)AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS. (1995)Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. (2001)A Reliability Coefficient for Maximum Likelihood Factor Analysis (1973)Significance tests and goodness of fit in the analysis of covariance structures. (1980)EQS : structural equations program manual (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Self-Reports in Organizational Research: Problems and Prospects (1986)Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research (2000)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Organizational culture and leadership (1993)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Job Engagement: Antecedents and Effects on Job Performance (2010)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The nature of human values (1973)THE PEOPLE MAKE THE PLACE (1987)Organizational Images and Member Identification (1994)The Interpretation of Cultures (2017)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. (2002)CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)Self‐determination theory and work motivation (2005)Social Exchange Theory: An Interdisciplinary Review (2005)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1990Comparative fit indexes in structural models.25,213 cited
  • 1976The nature and causes of job satisfaction6,848 cited
  • 1991Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors6,266 cited
  • 1990Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors5,622 cited
  • 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.5,591 cited
  • 1996PERSON‐ORGANIZATION FIT: AN INTEGRATIVE REVIEW OF ITS CONCEPTUALIZATIONS, MEASUREMENT, AND IMPLICATIONS4,837 cited
  • 1991PEOPLE AND ORGANIZATIONAL CULTURE: A PROFILE COMPARISON APPROACH TO ASSESSING PERSON-ORGANIZATION FIT4,520 cited
  • 1983Organizational citizenship behavior: Its nature and antecedents.3,829 cited
  • 1991Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?3,420 cited
  • 1995A META‐ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR3,226 cited
  • 1983Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee "Citizenship".2,838 cited

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  • 1993JUSTICE AS A MEDIATOR OF THE RELATIONSHIP BETWEEN METHODS OF MONITORING AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR.2,479 cited
  • 1991Matching People and Organizations: Selection and Socialization in Public Accounting Firms2,106 cited
  • 1986Prosocial Organizational Behaviors2,093 cited
  • Cited by

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    • 2003Firms Reap what they Sow: The Effects of Shared Values and Perceived Organizational Justice on Customers’ Evaluations of Complaint Handling648 cited
    • 2001A comparison of attitude, personality, and knowledge predictors of service-oriented organizational citizenship behaviors.626 cited
    • 2010STRATEGIC HUMAN RESOURCE MANAGEMENT IN SERVICE CONTEXT: TAKING CARE OF BUSINESS BY TAKING CARE OF EMPLOYEES AND CUSTOMERS577 cited
    • 2013Corporate Social Responsibility, Customer Orientation, and the Job Performance of Frontline Employees557 cited
    • 2011Export marketing strategy implementation, export marketing capabilities, and export venture performance516 cited
    • 2008Service worker role in encouraging customer organizational citizenship behaviors510 cited
    • 2002The employee-organization relationship, organizational citizenship behaviors, and superior service quality488 cited
    • 2007An Examination of Exploration and Exploitation Capabilities: Implications for Product Innovation and Market Performance486 cited
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    • 2004Uncertainty during organizational change: Is it all about control?467 cited
    • 2008Human resource practices, organizational commitment and intention to stay466 cited
    • 2007The Effects of Transformational Leadership on Organizational Performance through Knowledge and Innovation*445 cited
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    • 2005Service Customization Through Employee Adaptiveness426 cited