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Defining the characteristics of a lingering crisis: Lessons from the National Zoo · Study

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ArticleDefining the characteristics of a lingering crisis: Lessons from the National Zoo

David S. DeVries2006

Article2006

Defining the characteristics of a lingering crisis: Lessons from the National Zoo

David S. DeVries · Kathy R. Fitzpatrick

19 citations·0/0 files stored·Public Relations Review

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Public Relations and Crisis Communication Disaster Management and Resilience Corporate Identity and Reputation

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References

1998Basics of qualitative research : techniques and procedures for developing grounded theory 1999Ongoing Crisis Communication: Planning, Managing, and Responding 2002Helping Crisis Managers Protect Reputational Assets 1995Choosing the Right Words 1996Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication 1998An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation 2000Public Relations As Relationship Management 2001Handbook of Public Relations

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2011How organizations framed the 2009 H1N1 pandemic via social and traditional media: Implications for U.S. health communicators 2017The Role of CSR in Crises: Integration of Situational Crisis Communication Theory and the Persuasion Knowledge Model 2009Is it simply a matter of managerial competence? Interpreting Chinese executives’ perceptions of crisis management 2010FEMA and the Rhetoric of Redemption: New Directions in Crisis Communication Models for Government Agencies 2008Media Relations and External Communications during a Disaster

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2006The Protective Powers of Crisis Response Strategiesarticle · 8 shared references 2019Growth of public relations research networks: a bibliometric analysisarticle · 8 shared references 2017Elaborating the halo effect of SCCT: how and why performance history affects crisis responsibility and organizational reputationarticle · 8 shared references 2025Crisis Communication and Social Mediachapter · 8 shared references 2004Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theoryarticle · 7 shared references 2010Parameters for Crisis Communicationother · 7 shared references

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Year2006

Typearticle

Published2006-05-05

VenuePublic Relations Review

ISSN-L0363-8111

Languageen

Citations19

Files0 public / 0

ShelfPublic Relations and Crisis Communication

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doi10.1016/j.pubrev.2006.02.010

openalex_workW2016114541

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2008Media Relations and External Communications during a Disaster

2013Recalling Toyota’s Crisis: Utilizing the Discourse of Renewal