SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Incorporating human resource management initiatives into customer services: Empirical evidence from Chinese manufacturing firms
16 references·1 citing·39 second hop
Incorporating human resource management initiatives into customer services: Empirical evidence from Chinese manufacturing firms (2013)Incorporating human resource management i…Social Exchange Theory (2006)Social Exchange TheorySocial Exchange Theory: An Interdisciplinary Review (2005)Social Exchange Theory: An In…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Putting the Service-Profit Chain to Work (1994)Putting the Service-Profit Ch…The Empowerment Process: Integrating Theory and Practice (1988)The Empowerment Process: Inte…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Organizational Citizenship Behavior: The Good Soldier Syndrome. (1988)Organizational Citizenship Be…Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Handbook of Industrial and Organizational Psychology. (1977)Handbook of Industrial and Or…The nature and causes of job satisfaction (1976)The nature and causes of job …Social Exchange Theory (1976)Social Exchange TheoryMotivation through the design of work: test of a theory (1976)Motivation through the design…The Norm of Reciprocity: A Preliminary Statement (1960)The Norm of Reciprocity: A Pr…Science and Human Behavior (1953)Science and Human BehaviorImproving service-center employees’ performance by means of a sport sponsorship (2018)Improving service-center empl…The Handbook of Social Psychology (1969)Development of the Job Diagnostic Survey. (1975)A three-component conceptualization of organizational commitment (1991)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)The Power of Feedback (2007)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Leadership: The Cutting Edge. (1979)Organizational citizenship behavior: Its nature and antecedents. (1983)Research in Organizational Behavior. (1986)Accounting for common method variance in cross-sectional research designs. (2001)The Theory of Social and Economic Organization. (1948)Exchange and Power in Social Life. (1965)Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs. (2007)Assessing the growth of remote working and its consequences for effort, well‐being and work‐life balance (2017)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. (1999)Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions (2000)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)The Evolution of Reciprocal Altruism (1971)Social Capital in the Creation of Human Capital (2000)Evaluating the use of exploratory factor analysis in psychological research. (1999)The job demands-resources model of burnout. (2001)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1986Self-Reports in Organizational Research: Problems and Prospects17,092 cited
  • 1960The Norm of Reciprocity: A Preliminary Statement11,995 cited
  • 1977Handbook of Industrial and Organizational Psychology.11,945 cited
  • 2005Social Exchange Theory: An Interdisciplinary Review10,051 cited
  • 1976Motivation through the design of work: test of a theory8,956 cited
  • 1953Science and Human Behavior8,944 cited
  • 1976The nature and causes of job satisfaction6,848 cited
  • 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.5,591 cited
  • 1988The Empowerment Process: Integrating Theory and Practice4,310 cited
  • 1994Putting the Service-Profit Chain to Work3,732 cited
  • 2006Social Exchange Theory

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

3,641 cited
  • 1976Social Exchange Theory3,456 cited
  • Cited by

    • 2018Improving service-center employees’ performance by means of a sport sponsorship11 cited