Decision-Making Encroachment and Cooperative Relationships Between Public Relations and Legal Counselors in the Management of Organizational Crisis

Abstract

This research explored general legal counsel's encroachment into the corporate public relations function, cooperative relationships between public relations and legal counselors, and effects of organizational "excellence" and the quality of leader-member exchange on legal encroachment and cooperative relation in decision-making contexts in the process of organizational crisis management. The findings indicated that legal encroachment into public relations occurs. Nevertheless, public relations and legal counselors have highly cooperative relationships. Organizational excellence is negatively related to legal encroachment but positively correlates with cooperative relations. The quality of leader-member exchange positively affected the cooperative relationship between general counsel and public relations but not legal encroachment. These findings refine prior studies on encroachment and support predictions made by the Excellence Study.

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