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The future of on‐line retailing in the UK: learning from experience
16 references·0 citing·40 second hop
The future of on‐line retailing in the UK: learning from experience (2004)The future of on‐line retailing in the UK…Patterns of Disruption in Retailing (2000)Patterns of Disruption in Ret…eCommerce: a critical review (2000)eCommerce: a critical reviewConsumer response to online grocery shopping (2000)Consumer response to online g…Profiling potential adopters and non‐adopters of an interactive electronic shopping medium (1999)Profiling potential adopters …Consumer purchasing on the Internet: (1998)Consumer purchasing on the In…Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Interactive Home Shopping: Co…Exploring the Implications of the Internet for Consumer Marketing (1997)Exploring the Implications of…Business use of the internet: Strategic decision or another bandwagon? (1997)Business use of the internet:…An Exploratory Study of the Emerging Role of Electronic Intermediaries (1997)An Exploratory Study of the E…Strategic benchmarking: (1995)Strategic benchmarking:Managing in the marketspace (1995)Managing in the marketspaceBeing Digital (1995)Being DigitalOrganizational Influences on the New Product Development Process in Financial Services (1992)Organizational Influences on …Communication and Control Processes in the Delivery of Service Quality (1988)Communication and Control Pro…How information gives you competitive advantage (1985)How information gives you com…Why Do People Shop? (1972)Why Do People Shop?Electronic markets and electronic hierarchies (1987)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Customer Relationship Management (CRM) in financial services (2000)Consumer information search behavior and the internet (2003)Influencing the online consumer's behavior: the Web experience (2004)Coefficient Alpha and the Internal Structure of Tests (1951)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)An empirical assessment of the SERVQUAL scale (1992)The Commitment-Trust Theory of Relationship Marketing (1994)The Management of Customer-Contact Service Employees: An Empirical Investigation (1996)The Theory of Industrial Organization (1988)Stability in Competition (1990)Impact of 3-D Advertising on Product Knowledge, Brand Attitude, and Purchase Intention: The Mediating Role of Presence (2002)Searching for Experience on the Web: An Empirical Examination of Consumer Behavior for Search and Experience Goods (2009)Helpfulness of Online Consumer Reviews: Readers' Objectives and Review Cues (2012)The Nature of the Firm (1937)Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States. (1970)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)The Role of Intermediaries in the Development of Trust on the WWW: The Use and Prominence of Trusted Third Parties and Privacy Statements (2006)Can You Gig It? An Empirical Examination of the Gig Economy and Entrepreneurial Activity (2016)Integrated technology-organization-environment (T-O-E) taxonomies for technology adoption (2017)Dimensions of Consumer Expertise (1987)Constructive Consumer Choice Processes (1998)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)American Economic Review (2019)Towards a dynamic theory of strategy (1991)Value creation in E‐business (2001)Do electronic marketplaces lower the price of goods? (1998)Innovation strategies and technology for experience-based tourism (2002)Past, Present, and Future of Electronic Word of Mouth (EWOM) (2020)Innovations in Survey Research (2002)Grocery Shopping Preferences during the COVID-19 Pandemic (2020)Consumer Search: An Extended Framework (1986)Distinguishing Coupon Proneness from Value Consciousness: An Acquisition-Transaction Utility Theory Perspective (1990)Understanding customers' repeat purchase intentions in B2C e‐commerce: the roles of utilitarian value, hedonic value and perceived risk (2012)The Local and the Global: The Anthropology of Globalization and Transnationalism (1995)Social Implications of the Internet (2001)News vs. Entertainment: How Increasing Media Choice Widens Gaps in Political Knowledge and Turnout (2005)
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References

  • 1985How information gives you competitive advantage4,441 cited
  • 1995Being Digital3,041 cited
  • 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces2,234 cited
  • 1988Communication and Control Processes in the Delivery of Service Quality2,030 cited
  • 1997Exploring the Implications of the Internet for Consumer Marketing1,380 cited
  • 1972Why Do People Shop?1,065 cited
  • 1997An Exploratory Study of the Emerging Role of Electronic Intermediaries632 cited
  • 1995Managing in the marketspace471 cited
  • 2000Consumer response to online grocery shopping400 cited
  • 1998Consumer purchasing on the Internet:237 cited
  • 1999Profiling potential adopters and non‐adopters of an interactive electronic shopping medium219 cited
  • 2000eCommerce: a critical review166 cited
  • 1995Strategic benchmarking:141 cited
  • 2000Patterns of Disruption in Retailing117 cited
  • 1992Organizational Influences on the New Product Development Process in Financial Services79 cited
  • 1997Business use of the internet: Strategic decision or another bandwagon?

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