Comparisons of U.S. Government Communication Practices: Expanding the Government Communication Decision Wheel

J. Suzanne Horsley · Brooke Fisher Liu · Abbey Blake Levenshus

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Public Relations and Crisis Communication Media Studies and Communication Communication Studies and Media

Abstract

Government communication is pervasive and has an impact on every aspect of American public life. However, there is minimal theory-driven research in this critical area of communication. This research explores comparisons of communication practices and the status of professional development among the four levels of U.S. government organizations through a survey of 781 government communicators. The study identifies six significant differences and two similarities in how the public sector environment affects communication practices at the city, county, state, and federal levels. The findings were applied to a modification of the government communication decision wheel, a model that offers a theoretical foundation for the study of government communication within its unique environmental context free from the bias of corporate-centric research assumptions. The findings contribute to communication theory development for the underresearched public sector.

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