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Bank Customer Churn Prediction Based on Support Vector Machine: Taking a Commercial Bank's VIP Customer Churn as the Example

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References

1996Why Satisfied Customers Defect809 cited
2004Determinants of subscriber churn and customer loyalty in the Korean mobile telephony market417 cited
2000Predicting subscriber dissatisfaction and improving retention in the wireless telecommunications industry347 cited
2007Customer Perception, Customer Satisfaction, and Customer Loyalty Within Chinese Securities Business86 cited

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2016Churn Prediction in Customer Relationship Management via GMDH-Based Multiple Classifiers Ensemble30 cited
2020Churn Prediction for Savings Bank Customers: A Machine Learning Approach20 cited
2010Data Mining Applications in Customer Churn Management19 cited
2020Churning of Bank Customers Using Supervised Learning18 cited
2017Towards Accurate Predictions of Customer Purchasing Patterns12 cited
2009An experimental study on four models of customer churn prediction11 cited
2025Improving bank customer churn prediction with feature reduction using GA9 cited

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