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Performance appraisals: usage, criteria and observations
16 references·16 citing·42 second hopsampled
Performance appraisals: usage, criteria and observations (2001)Performance appraisals: usage, criteria a…Dimensions and Types of Supervisory Control: Effects on Salesperson Performance and Satisfaction (1996)Dimensions and Types of Super…Understanding performance appraisal: social, organizational, and goal-based perspectives (1995)Understanding performance app…The Effect of Effort on Sales Performance and Job Satisfaction (1994)The Effect of Effort on Sales…An Empirical Test of the Consequences of Behavior- and Outcome-Based Sales Control Systems (1994)An Empirical Test of the Cons…The Impact of Organizational Citizenship Behavior on Evaluations of Salesperson Performance (1993)The Impact of Organizational …Control Combinations in Marketing: Conceptual Framework and Empirical Evidence (1993)Control Combinations in Marke…Behavior-Based and Outcome-Based Salesforce Control Systems (1993)Behavior-Based and Outcome-Ba…Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects (1993)Antecedents and Consequences …Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects (1993)Antecedents and Consequences …Supervisory Feedback: Alternative Types and Their Impact on Salespeople's Performance and Satisfaction (1991)Supervisory Feedback: Alterna…Perspectives on Behavior-Based versus Outcome-Based Salesforce Control Systems (1987)Perspectives on Behavior-Base…Employee Turnover: A Meta-Analysis and Review with Implications for Research (1986)Employee Turnover: A Meta-Ana…The Determinants of Salesperson Performance: A Meta-Analysis (1985)The Determinants of Salespers…The Determinants of Salesperson Performance: A Meta-Analysis (1985)The Determinants of Salespers…A Role Stress Model of the Performance and Satisfaction of Industrial Salespersons (1984)A Role Stress Model of the Pe…Development of the Job Diagnostic Survey. (1975)Development of the Job Diagno…Exploring employees’ experiences with the performance appraisals at the South African Air Force (2025)Exploring employees’ experien…An Exploratory Sequential Mixed Methods Design to Identify Criteria for Continuous Performance Evaluation (2023)An Exploratory Sequential Mix…What happens during annual appraisal interviews? How leader–follower interactions unfold and impact interview outcomes. (2017)What happens during annual ap…Portraying an employee performance management system based on multi-criteria decision analysis and visual techniques (2016)Portraying an employee perfor…Organizations Want to Abandon Performance Appraisal (2016)Organizations Want to Abandon…Managing employee performance in an emerging economy: perceptions of Vietnamese managers (2013)Managing employee performance…Individual Performance Management: A Review of Current Practices (2013)Individual Performance Manage…THE EFFECTS OF PERFORMANCE APPRAISAL ON EMPLOYEE ATTITUDE: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. (2012)THE EFFECTS OF PERFORMANCE AP…PERFORMANCE MANAGEMENT SYSTEM IN UK RETAIL INDUSTRY: A CASE STUDY (2012)PERFORMANCE MANAGEMENT SYSTEM…EXPANDED DIMENSIONS OF THE PURPOSES AND USES OF PERFORMANCE APPRAISAL (2012)EXPANDED DIMENSIONS OF THE PU…Development and impacts of a new performance management system in the Hong Kong police force (2012)Development and impacts of a …Integrating management and employee expectations in determining organisation-specific performance appraisal systems' design (2009)Integrating management and em…Governance, employees and CSR: Integration is the key to unlocking value (2009)Governance, employees and CSR…Employee significance within stakeholder‐accountable performance management systems (2008)Employee significance within …Assessment of the perception of employees on the effective administration of Performance Management in the Department of Water Affairs and Forestry (DWAF) Head Office (2007)Assessment of the perception …Balancing performance, accountability and equity in stakeholder relationships: towards more socially responsible HR practice (2003)Balancing performance, accoun…Toward a Theory of Marketing Control: Environmental Context, Control Types, and Consequences (1988)The Management of Customer-Contact Service Employees: An Empirical Investigation (1996)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings (1985)A Review and Reconceptualization of Organizational Commitment (1985)Toward an integrative theory of training motivation: A meta-analytic path analysis of 20 years of research. (2000)Market Orientation: A Meta-Analytic Review and Assessment of its Antecedents and Impact on Performance (2005)A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects (2006)Intrinsic Motivation and Self-Determination in Human Behavior (1985)The Economic Institutions of Capitalism (1987)Intrinsic Motivation and Self-Determination in Human Behavior (1988)An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context (1997)Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees (2000)Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)Review and conceptual analysis of the employee turnover process. (1979)The measurement of organizational commitment (1979)Work Group Demography, Social Integration, and Turnover (1989)Incivility in the workplace: Incidence and impact. (2001)MANAGING CUSTOMER SERVICES: HUMAN RESOURCE PRACTICES, QUIT RATES, AND SALES GROWTH. (2002)Motivation through the design of work: test of a theory (1976)Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign (1979)The measurement of experienced burnout (1981)The job demands-resources model of burnout. (2001)Generalized expectancies for internal versus external control of reinforcement. (1966)Role Conflict and Ambiguity in Complex Organizations (1970)Employee Behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women (1998)Performance Productivity and Quality of Frontline Employees in Service Organizations (2000)Locus of control at work: a meta‐analysis (2006)A Theory of Cognitive Dissonance (1957)Handbook of Industrial and Organizational Psychology. (1977)Relationship Marketing and Distribution Channels (1995)Corporate Social Responsibility and Employee–Company Identification (2010)Impact of competitiveness on salespeople's commitment and performance (2011)Perspectives on Models of Job Performance (2000)Answers to 20 Questions About Interrater Reliability and Interrater Agreement (2007)A meta-analysis of the five-factor model of personality and academic performance. (2009)Learning Orientation, Working Smart, and Effective Selling (1994)Transformational and Transactional Leadership and Salesperson Performance (2001)The Essential Guide to Effect Sizes (2010)Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Interorganizational Governance in Marketing Channels (1994)
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References

  • 1975Development of the Job Diagnostic Survey.7,244 cited
  • 1986Employee Turnover: A Meta-Analysis and Review with Implications for Research1,493 cited
  • 1987Perspectives on Behavior-Based versus Outcome-Based Salesforce Control Systems1,197 cited
  • 1985The Determinants of Salesperson Performance: A Meta-Analysis1,187 cited
  • 1995Understanding performance appraisal: social, organizational, and goal-based perspectives1,088 cited
  • 1993Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects1,066 cited
  • 1994The Effect of Effort on Sales Performance and Job Satisfaction746 cited
  • 1994An Empirical Test of the Consequences of Behavior- and Outcome-Based Sales Control Systems731 cited
  • 1984A Role Stress Model of the Performance and Satisfaction of Industrial Salespersons721 cited
  • 1993Behavior-Based and Outcome-Based Salesforce Control Systems635 cited
  • 1985The Determinants of Salesperson Performance: A Meta-Analysis559 cited
  • 1993The Impact of Organizational Citizenship Behavior on Evaluations of Salesperson Performance551 cited
  • 1996Dimensions and Types of Supervisory Control: Effects on Salesperson Performance and Satisfaction527 cited
  • 1993Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects

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502 cited
  • 1993Control Combinations in Marketing: Conceptual Framework and Empirical Evidence415 cited
  • 1991Supervisory Feedback: Alternative Types and Their Impact on Salespeople's Performance and Satisfaction332 cited
  • Cited by

    • 2009Governance, employees and CSR: Integration is the key to unlocking value77 cited
    • 2017What happens during annual appraisal interviews? How leader–follower interactions unfold and impact interview outcomes.65 cited
    • 2003Balancing performance, accountability and equity in stakeholder relationships: towards more socially responsible HR practice46 cited
    • 2016Portraying an employee performance management system based on multi-criteria decision analysis and visual techniques46 cited
    • 2008Employee significance within stakeholder‐accountable performance management systems36 cited
    • 2013Managing employee performance in an emerging economy: perceptions of Vietnamese managers25 cited
    • 2012EXPANDED DIMENSIONS OF THE PURPOSES AND USES OF PERFORMANCE APPRAISAL12 cited
    • 2012Development and impacts of a new performance management system in the Hong Kong police force6 cited
    • 2023An Exploratory Sequential Mixed Methods Design to Identify Criteria for Continuous Performance Evaluation3 cited
    • 2016Organizations Want to Abandon Performance Appraisal3 cited
    • 2012PERFORMANCE MANAGEMENT SYSTEM IN UK RETAIL INDUSTRY: A CASE STUDY3 cited
    • 2025Exploring employees’ experiences with the performance appraisals at the South African Air Force2 cited
    • 2013Individual Performance Management: A Review of Current Practices2 cited
    • 2012THE EFFECTS OF PERFORMANCE APPRAISAL ON EMPLOYEE ATTITUDE: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD.2 cited
    • 2007Assessment of the perception of employees on the effective administration of Performance Management in the Department of Water Affairs and Forestry (DWAF) Head Office2 cited
    • 2009Integrating management and employee expectations in determining organisation-specific performance appraisal systems' design2 cited