Promoting Effective Psychological Contracts Through Leadership: The Missing Link Between HR Strategy and Performance

Aoife M. McDermott · Edel Conway · Denise M. Rousseau · Patrick Christopher Flood

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Job Satisfaction and Organizational Behavior Employee Performance and Management Human Resource and Talent Management

Abstract

Abstract This article offers line managers and HR professionals an actionable, research‐based framework for developing psychological contracts with employees that suit their organizational and human resource (HR) strategy. Leadership styles supporting the firm's HR strategy are key to making psychological contracts that benefit both the firm and its members. When managers' styles are out of sync with HR strategy, this mismatch can lead to poorer performance through ineffective and unfulfilled psychological contracts with workers.

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