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Co‐creating logistics value: a service‐dominant logic perspective
16 references·16 citing·36 second hopsampled
Co‐creating logistics value: a service‐dominant logic perspective (2010)Co‐creating logistics value: a service‐do…The Core Competence of the Corporation (2006)The Core Competence of the Co…Constructing grounded theory : a practical guide through qualitative analysis (2006)Constructing grounded theory …Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Basics of qualitative researc…Toward a knowledge‐based theory of the firm (1996)Toward a knowledge‐based theo…Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …Basics of Qualitative Research (1992)Basics of Qualitative ResearchThe fifth discipline, the art and practice of the learning organization (1991)The fifth discipline, the art…Organizational Learning: The Contributing Processes and the Literatures (1991)Organizational Learning: The …Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Absorptive Capacity: A New Pe…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Markets and Hierarchies: Analysis and Antitrust Implications. (1976)Markets and Hierarchies: Anal…The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)The Discovery of Grounded The…The Nature of the Firm (1937)The Nature of the FirmMore is not always better: The impact of value co‐creation fit on B2B and B2C customer satisfaction (2021)More is not always better: Th…Logistics as a value in e-commerce and its influence on satisfaction in industries: a multilevel analysis (2021)Logistics as a value in e-com…Trends in third party logistics – the past, the present & the future (2020)Trends in third party logisti…Integration quality, value co-creation and resilience in logistics service supply chains: moderating role of digital technology (2020)Integration quality, value co…The effect of logistics service quality on customer loyalty: case of logistics service industry (2019)The effect of logistics servi…Towards an integrated conceptual model of supply chain learning: an extended resource-based view (2018)Towards an integrated concept…Middle-range theorizing on logistics customer service (2018)Middle-range theorizing on lo…Knowledge management capability and supply chain management practices in the Saudi food industry (2018)Knowledge management capabili…Service-dominant logic and supply chain management: a systematic literature review (2017)Service-dominant logic and su…Value co-destruction in interfirm relationships (2016)Value co-destruction in inter…Service network value co-creation: Defining the roles of the generic actor (2016)Service network value co-crea…Supply Chain Collaboration, Integration, and Relational Technology: How Complex Operant Resources Increase Performance Outcomes (2014)Supply Chain Collaboration, I…Retail logistics service quality: a cross‐cultural survey on customer perceptions (2013)Retail logistics service qual…Developing a service offering for a logistical service provider—Case of local food supply chain (2013)Developing a service offering…An examination of the causes for retail stockouts (2013)An examination of the causes …Inter‐firm customer knowledge sharing in logistics services: an empirical study (2011)Inter‐firm customer knowledge…Researching Lived Experience: Human Science for an Action Sensitive Pedagogy (1990)Narrative Inquiry: Experience and Story in Qualitative Research (1999)Using thematic analysis in psychology (2006)Document Analysis as a Qualitative Research Method (2009)Seeking Qualitative Rigor in Inductive Research (2012)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)A resource‐based view of the firm (1984)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)The Social Psychology of Organizations. (1979)An Evolutionary Theory of Economic Change. (1983)Capitalism, Socialism and Democracy (1997)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)Interpretative Phenomenological Analysis: Theory, Method and Research (2010)Using the framework method for the analysis of qualitative data in multi-disciplinary health research (2013)One size fits all? What counts as quality practice in (reflexive) thematic analysis? (2020)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)A Survey of Corporate Governance (1997)Dynamic capabilities and strategic management (1997)The myopia of learning (1993)Psychological Safety and Learning Behavior in Work Teams (1999)Role congruity theory of prejudice toward female leaders. (2002)How Many Interviews Are Enough? (2005)Theory Building From Cases: Opportunities And Challenges (2007)Strategies for Theorizing from Process Data (1999)A General Inductive Approach for Analyzing Qualitative Evaluation Data (2006)Theory Construction in Qualitative Research (2012)
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References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 1968The Discovery of Grounded Theory: Strategies for Qualitative Research.46,361 cited
  • 1998Basics of qualitative research : techniques and procedures for developing grounded theory38,622 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1990Absorptive Capacity: A New Perspective on Learning and Innovation35,597 cited
  • 1937The Nature of the Firm23,826 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1991The fifth discipline, the art and practice of the learning organization20,050 cited
  • 2006Constructing grounded theory : a practical guide through qualitative analysis18,720 cited
  • 1992Basics of Qualitative Research17,850 cited
  • 1996Toward a knowledge‐based theory of the firm16,143 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1976Markets and Hierarchies: Analysis and Antitrust Implications.13,381 cited
  • 2006The Core Competence of the Corporation11,435 cited
  • 1992Measuring Service Quality: A Reexamination and Extension10,646 cited

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  • 1991Organizational Learning: The Contributing Processes and the Literatures8,066 cited
  • Cited by

    • 2018Towards an integrated conceptual model of supply chain learning: an extended resource-based view158 cited
    • 2014Supply Chain Collaboration, Integration, and Relational Technology: How Complex Operant Resources Increase Performance Outcomes151 cited
    • 2016Value co-destruction in interfirm relationships144 cited
    • 2016Service network value co-creation: Defining the roles of the generic actor110 cited
    • 2018Knowledge management capability and supply chain management practices in the Saudi food industry103 cited
    • 2020Integration quality, value co-creation and resilience in logistics service supply chains: moderating role of digital technology95 cited
    • 2013Retail logistics service quality: a cross‐cultural survey on customer perceptions79 cited
    • 2013An examination of the causes for retail stockouts76 cited
    • 2018Middle-range theorizing on logistics customer service68 cited
    • 2017Service-dominant logic and supply chain management: a systematic literature review65 cited
    • 2020Trends in third party logistics – the past, the present & the future64 cited
    • 2019The effect of logistics service quality on customer loyalty: case of logistics service industry63 cited
    • 2011Inter‐firm customer knowledge sharing in logistics services: an empirical study60 cited
    • 2013Developing a service offering for a logistical service provider—Case of local food supply chain60 cited
    • 2021More is not always better: The impact of value co‐creation fit on B2B and B2C customer satisfaction59 cited
    • 2021Logistics as a value in e-commerce and its influence on satisfaction in industries: a multilevel analysis59 cited