this work references cited by second hopReferences
- 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
- 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
- 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
- 1974An approach to environmental psychology7,295 cited
- 2000Machines and Mindlessness: Social Responses to Computers3,990 cited
- 2000Measuring the Customer Experience in Online Environments: A Structural Modeling Approach3,196 cited
- 2000E-satisfaction: an initial examination2,007 cited
- 1994Store atmosphere and purchasing behavior1,649 cited
- 2003Customer satisfaction and loyalty in online and offline environments1,560 cited
- 2000Exploring the factors associated with Web site success in the context of electronic commerce1,523 cited
- 2003On-line trust: concepts, evolving themes, a model1,200 cited
- 2008The impact of website quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors748 cited
- 2003The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting700 cited
- 2003Interactivity and vividness effects on social presence and involvement with a web-based advertisement653 cited
Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work