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Exploring Factors that Influence Store Patronage amongst Low-Income Consumers in Cape Town, South Africa
16 references·0 citing·49 second hopsampled
Exploring Factors that Influence Store Patronage amongst Low-Income Consumers in Cape Town, South Africa (2014)Exploring Factors that Influence Store Pa…Marketing renaissance: How research in emerging markets advances marketing science and practice (2006)Marketing renaissance: How re…Determinants of retail patronage: A meta-analytical perspective (2006)Determinants of retail patron…Understanding retail branding: conceptual insights and research priorities (2004)Understanding retail branding…The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)The Influence of Multiple Sto…Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store (2002)Technology and the Customer I…Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)Efficacy of the Theory of Pla…The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions (1998)The effect of store name, bra…Relational Benefits in Services Industries: The Customer's Perspective (1998)Relational Benefits in Servic…On the relationship between store image, store satisfaction and store loyalty (1998)On the relationship between s…Store environment and consumer purchase behavior: Mediating role of consumer emotions (1997)Store environment and consume…Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)Effects of Price, Brand, and …Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…Familiarity and Its Impact on Consumer Decision Biases and Heuristics (1981)Familiarity and Its Impact on…Why Do People Shop? (1972)Why Do People Shop?Managing Brand Equity (1991)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)Customer Experience Management in Retailing: An Organizing Framework (2009)The Effect of Store Image and Service Quality on Brand Image and Purchase Intention for Private Label Brands (2010)Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration (2015)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Pricing: Making Profitable Decisions (1980)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer perceived value: The development of a multiple item scale (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Customer repurchase intention (2003)Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour (2005)The concept of perceived value: a systematic review of the research (2007)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Value-based Adoption of Mobile Internet: An empirical investigation (2005)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Understanding Customer Experience Throughout the Customer Journey (2016)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Market Orientation: Antecedents and Consequences (1993)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Tourism image, evaluation variables and after purchase behaviour: inter-relationship (2001)Relationship quality as a predictor of B2B customer loyalty (2006)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)The Commitment-Trust Theory of Relationship Marketing (1994)Customer satisfaction with services: putting perceived value into the equation (2000)Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration (2001)Understanding Relationship Marketing Outcomes (2002)ASPECTS OF THE THEORY OF SYNTAX (1964)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)The theory of planned behavior (1991)A power primer. (1992)Self-Efficacy: The Exercise of Control (1999)Nature and Operation of Attitudes (2001)Perceived Behavioral Control, Self‐Efficacy, Locus of Control, and the Theory of Planned Behavior 1 (2002)The theory of planned behaviour: Reactions and reflections (2011)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)
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References

  • 2001Efficacy of the Theory of Planned Behaviour: A meta‐analytic review9,964 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations5,848 cited
  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
  • 1987Dimensions of Consumer Expertise4,373 cited
  • 1998Relational Benefits in Services Industries: The Customer's Perspective2,347 cited
  • 2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,256 cited
  • 1998The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions1,414 cited
  • 1998On the relationship between store image, store satisfaction and store loyalty1,157 cited
  • 2004Understanding retail branding: conceptual insights and research priorities1,095 cited
  • 1972Why Do People Shop?1,065 cited
  • 1981Familiarity and Its Impact on Consumer Decision Biases and Heuristics961 cited
  • 2002Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store942 cited
  • 1997Store environment and consumer purchase behavior: Mediating role of consumer emotions863 cited

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  • 2006Marketing renaissance: How research in emerging markets advances marketing science and practice858 cited
  • 2006Determinants of retail patronage: A meta-analytical perspective732 cited
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