SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Do relational norms matter in consumer-brand relationships?
16 references·16 citing·44 second hopsampled
Do relational norms matter in consumer-brand relationships? (2011)Do relational norms matter in consumer-br…The BIAS map: Behaviors from intergroup affect and stereotypes. (2007)The BIAS map: Behaviors from …Some antecedents and outcomes of brand love (2006)Some antecedents and outcomes…The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands (2005)The Ties That Bind: Measuring…Building Brand Community (2002)Building Brand CommunityThe Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration (2001)Investments in Consumer Relat…The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)The Different Roles of Satisf…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…A Meta-Analysis of Cronbach's Coefficient Alpha (1994)A Meta-Analysis of Cronbach's…Do Norms Matter in Marketing Relationships? (1992)Do Norms Matter in Marketing …Assessing Construct Validity in Organizational Research (1991)Assessing Construct Validity …Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…Possessions and the Extended Self (1988)Possessions and the Extended …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Back-Translation for Cross-Cultural Research (1970)Back-Translation for Cross-Cu…Types of Consumer-Brand Relationships: A systematic review and future research agenda (2023)Types of Consumer-Brand Relat…How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality (2022)How do destination negative e…Developing responsible consumption behaviours through social media platforms: sustainable brand practices as message cues (2022)Developing responsible consum…Impact of self‐brand connection on willingness to pay premium: Relevant mediators and moderators (2021)Impact of self‐brand connecti…Understanding the impact of CSR domain on brand relationship quality (2020)Understanding the impact of C…Effects of customer experience in engaging in hotels’ CSR activities on brand relationship quality and behavioural intention (2020)Effects of customer experienc…Disentangling the Differential Roles of Warmth and Competence Judgments in Customer-Service Provider Relationships (2020)Disentangling the Differentia…The role of consumer-brand engagement towards driving brand loyalty (2019)The role of consumer-brand en…Developing in-store brand strategies and relational expression through sales promotions (2018)Developing in-store brand str…Brand fidelity: a relationship maintenance perspective (2018)Brand fidelity: a relationshi…Reconnecting with the past in social media: The moderating role of social influence in nostalgia marketing on Pinterest (2017)Reconnecting with the past in…Building brand relationship quality among hotel loyalty program members (2017)Building brand relationship q…The relative impacts of experiential and transformational benefits on consumer-brand relationship (2016)The relative impacts of exper…Enhancing customer relationships with retail service brands (2016)Enhancing customer relationsh…Understanding trust & commitment of individual saving customers in Islamic banking (2015)Understanding trust & commitm…Effects of Brand Love, Personality and Image on Word of Mouth; the Case of Local Fashion Brands Among Young Consumers (2015)Effects of Brand Love, Person…Coefficient Alpha and the Internal Structure of Tests (1951)A Paradigm for Developing Better Measures of Marketing Constructs (1979)What is coefficient alpha? An examination of theory and applications. (1993)The C-OAR-SE procedure for scale development in marketing (2002)How destination image and evaluative factors affect behavioral intentions? (2006)How Reliable are Measurement Scales? External Factors with Indirect Influence on Reliability Estimators (2015)The Principles of Psychology (1891)Purity and Danger: An Analysis of Concepts of Pollution and Taboo (1967)Attachment and Loss (1969)Dimensions of Brand Personality (1997)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)Organization and environment (1967)Structural Equations with Latent Variables. (1991)A Review and Synthesis of the Measurement Invariance Literature: Suggestions, Practices, and Recommendations for Organizational Research (2000)The structure of organizations (2000)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Structural Equation Modelling: Guidelines for Determining Model Fit (2008)Structural equation modeling in practice: A review and recommended two-step approach. (1988)The Behavioral Consequences of Service Quality (1996)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Comparative fit indexes in structural models. (1990)The teacher's word book of 30,000 words. (1945)Statistical principles in experimental design. (1962)Toward a Science of Translating (1964)Cross-cultural adaptation of health-related quality of life measures: Literature review and proposed guidelines (1993)A Measure of Subjective Happiness: Preliminary Reliability and Construct Validation (1999)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Significance tests and goodness of fit in the analysis of covariance structures. (1980)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)Understanding Customer Experience Throughout the Customer Journey (2016)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1970Back-Translation for Cross-Cultural Research14,051 cited
  • 1988Possessions and the Extended Self9,050 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 1991Assessing Construct Validity in Organizational Research6,615 cited
  • 1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,897 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 1994A Meta-Analysis of Cronbach's Coefficient Alpha3,020 cited
  • 2005The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands2,713 cited
  • 2002Building Brand Community2,654 cited
  • 1992Do Norms Matter in Marketing Relationships?2,412 cited
  • 2006Some antecedents and outcomes of brand love2,282 cited
  • 2001Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2,080 cited
  • 2007The BIAS map: Behaviors from intergroup affect and stereotypes.2,011 cited
  • Cited by

    • 2016Enhancing customer relationships with retail service brands159 cited
    • 2020Disentangling the Differential Roles of Warmth and Competence Judgments in Customer-Service Provider Relationships154 cited
    • 2022How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality120 cited
    • 2017Reconnecting with the past in social media: The moderating role of social influence in nostalgia marketing on Pinterest92 cited
    • 2020Effects of customer experience in engaging in hotels’ CSR activities on brand relationship quality and behavioural intention86 cited
    • 2015Effects of Brand Love, Personality and Image on Word of Mouth; the Case of Local Fashion Brands Among Young Consumers81 cited
    • 2017Building brand relationship quality among hotel loyalty program members79 cited
    • 2023Types of Consumer-Brand Relationships: A systematic review and future research agenda77 cited
    • 2022Developing responsible consumption behaviours through social media platforms: sustainable brand practices as message cues61 cited
    • 2016The relative impacts of experiential and transformational benefits on consumer-brand relationship58 cited
    • 2021Impact of self‐brand connection on willingness to pay premium: Relevant mediators and moderators53 cited
    • 2015Understanding trust & commitment of individual saving customers in Islamic banking52 cited
    • 2019The role of consumer-brand engagement towards driving brand loyalty50 cited
    • 2018Brand fidelity: a relationship maintenance perspective39 cited
    • 2018Developing in-store brand strategies and relational expression through sales promotions37 cited
    • 2020Understanding the impact of CSR domain on brand relationship quality36 cited