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ICT based service innovation – A challenge for project management
15 references·7 citing·42 second hop
ICT based service innovation – A challenge for project management (2008)ICT based service innovation – A challeng…Separation or integration? A dilemma when organizing development projects (2007)Separation or integration? A …Focusing on business projects as an area for future research: An exploratory discussion of four different perspectives (2006)Focusing on business projects…Identifying innovation in surveys of services: a Schumpeterian perspective (2004)Identifying innovation in sur…How to take customers into consideration in service innovation projects (2004)How to take customers into co…Service Innovation (2003)Service InnovationNo project is an island: linking projects to history and context (2003)No project is an island: link…Patterns of innovation organisation in service firms: postal survey results and theoretical models (2001)Patterns of innovation organi…Service Innovation: What Makes it Different? Empirical Evidence from Germany (2000)Service Innovation: What Make…Innovation Systems in the Service Economy (2000)Innovation Systems in the Ser…Project management: cost, time and quality, two best guesses and a phenomenon, its time to accept other success criteria (1999)Project management: cost, tim…Juran's quality handbook (1999)Juran's quality handbookSchools of Thought in and against Total Quality (1998)Schools of Thought in and aga…Handbook of Project-Based Management : Improving the Process for Achieving Strategic Objectives (1998)Handbook of Project-Based Man…Complexity and Creativity in Organizations (1996)Complexity and Creativity in …Differentiation and Integration in Complex Organizations (1967)Differentiation and Integrati…Value-Constellation Innovation by Firms Participating in Government-funded Technology Development (2020)Value-Constellation Innovatio…Role of Information and Communication Technology (ICT) to Enhance the Success of Knowledge Management (KM): a Study in a Steel Plant (2020)Role of Information and Commu…The Interactions between Information and Communication Technologies and Innovation in Services (2015)The Interactions between Info…Key Competencies for Promoting Service Innovation: What are Implications for the Health Sector? (2015)Key Competencies for Promotin…Key Factors that Affects Adoption of Technology in the Nigerian Construction Firms: A Theoretical Framework (2014)Key Factors that Affects Adop…Adoption of NPD flexibility practices in new technology‐based firms (2010)Adoption of NPD flexibility p…Perspective: technology management in the service sector (2009)Perspective: technology manag…Case Study Research: Design and Methods (1984)Economic Action and Social Structure: The Problem of Embeddedness (1985)Exploration and Exploitation in Organizational Learning (1991)Temporary Architectures of Learning: Knowledge Governance in Project Ecologies (2004)Directions for future research in project management: The main findings of a UK government-funded research network (2006)Taking Stock of Temporary Organizational Forms: A Systematic Review and Research Agenda (2010)A Dynamic Theory of Organizational Knowledge Creation (1994)The Knowledge-Creating Company (1995)Capitalism, Socialism and Democracy (1997)Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies (2005)A review of innovation research in tourism (2009)Relationship between innovation capability, innovation type, and firm performance (2017)Innovation in services (1997)Technological innovation in services and manufacturing: results from Italian surveys (1998)Innovation as a loosely coupled system in services (2000)Patterns of Technological Innovation in Knowledge‐Intensive Business Services (2006)External Linkages, R&D and Innovation Performance in US Business Services (2007)Customer orientation and innovation: A comparative study of manufacturing and service firms (2015)Information Systems: A Management Perspective (1991)Information Systems Success: The Quest for the Dependent Variable (1992)Project Success: A Multidimensional Strategic Concept (2001)Key performance indicators for measuring construction success (2004)A Retrospective look at our Evolving Understanding of Project Success (2005)THE HUMAN SIDE OF ENTERPRISE (1985)Toward a knowledge‐based theory of the firm (1996)Collaboration Networks, Structural Holes, and Innovation: A Longitudinal Study (2000)Institutional Complexity and Organizational Responses (2011)Do Project Managers’ Leadership Competencies Contribute to Project Success? (2008)A project lifecycle perspective on stakeholder influence strategies in global projects (2010)Project Manager Leadership Role in Improving Project Performance (2010)Extending the Horizons: Environmental Excellence as Key to Improving Operations (2006)ISO 9001 certification research: questions, answers and approaches (2009)A systematic review of open government data initiatives (2015)The firm as a distributed knowledge system: A constructionist approach (1996)Beyond Engagement and Participation: User and Community Coproduction of Public Services (2007)Using Programme Theory to Evaluate Complicated and Complex Aspects of Interventions (2008)Innovation and economic performance in services: a firm-level analysis (2005)The innovative behaviour of tourism firms—Comparative studies of Denmark and Spain (2006)Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives (2011)What academic research tells us about service (2006)Identifying Generative Mechanisms through Affordances: A Framework for Critical Realist Data Analysis (2015)INNOVATION MANAGEMENT CHALLENGES: FROM FADS TO FUNDAMENTALS (2018)
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References

  • 1967Differentiation and Integration in Complex Organizations3,935 cited
  • 1999Project management: cost, time and quality, two best guesses and a phenomenon, its time to accept other success criteria2,357 cited
  • 1999Juran's quality handbook1,208 cited
  • 1996Complexity and Creativity in Organizations1,191 cited
  • 2003No project is an island: linking projects to history and context1,144 cited
  • 2004Identifying innovation in surveys of services: a Schumpeterian perspective783 cited
  • 1998Handbook of Project-Based Management : Improving the Process for Achieving Strategic Objectives321 cited
  • 2000Innovation Systems in the Service Economy212 cited
  • 2001Patterns of innovation organisation in service firms: postal survey results and theoretical models179 cited
  • 2003Service Innovation176 cited
  • 2006Focusing on business projects as an area for future research: An exploratory discussion of four different perspectives121 cited
  • 2000Service Innovation: What Makes it Different? Empirical Evidence from Germany119 cited
  • 2004How to take customers into consideration in service innovation projects77 cited
  • 2007Separation or integration? A dilemma when organizing development projects62 cited
  • 1998

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Schools of Thought in and against Total Quality
42 cited

Cited by

  • 2020Role of Information and Communication Technology (ICT) to Enhance the Success of Knowledge Management (KM): a Study in a Steel Plant41 cited
  • 2010Adoption of NPD flexibility practices in new technology‐based firms37 cited
  • 2020Value-Constellation Innovation by Firms Participating in Government-funded Technology Development14 cited
  • 2015The Interactions between Information and Communication Technologies and Innovation in Services12 cited
  • 2015Key Competencies for Promoting Service Innovation: What are Implications for the Health Sector?11 cited
  • 2009Perspective: technology management in the service sector10 cited
  • 2014Key Factors that Affects Adoption of Technology in the Nigerian Construction Firms: A Theoretical Framework7 cited