SZodixStudyAcademic Library

Dashboard Shelves Open access My library Inbox Notes Write Learn Alerts

More

Ask your library Notifications Quick cite Review

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Managing customer share in key supplier relationships · Study

ArticleShelves

ArticleManaging customer share in key supplier relationships

Andreas Eggert2010

Article2010

Managing customer share in key supplier relationships

Andreas Eggert · Wolfgang Ulaga

56 citations·0/0 files stored·Industrial Marketing Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Customer Service Quality and Loyalty Quality and Supply Management Outsourcing and Supply Chain Management

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 56 citations exist upstream.

References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1995An Integrative Model Of Organizational Trust 1998The partial least squares approach for structural equation modeling.1997An Examination of the Nature of Trust in Buyer-Seller Relationships 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships 1998Modern Methods for Business Research 2003A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study

Cited by

2018Understanding moderating effects in increasing share-of-wallet and word-of-mouth: A case study of Lidl grocery retailer 2013Trusting and Monitoring Business Partners throughout the Relationship Life Cycle 2019How to measure B2B relationship value to increase satisfaction and loyalty 2020Reviewing interfirm relationship quality from a supply chain management perspective

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2009Benchmarking the impact of customer share in key‐supplier relationshipsarticle · 17 shared references 2011Cross-Cultural Examination of Relationship Qualityarticle · 14 shared references 2015Third-party mobile app developers’ continued participation in platform-centric ecosystems: An empirical investigation of two different mechanismsarticle · 13 shared references 2015Relationship between sales force reputation and customer behavior: Role of experiential value added by sales forcearticle · 13 shared references 2015Perceptions are relativearticle · 12 shared references 2010Exporting Services Successfully: Antecedents and Performance Implications of Customer Relationshipsarticle · 12 shared references

Details

Year2010

Typearticle

Published2010-05-03

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations56

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

Identifiers

doi10.1016/j.indmarman.2010.03.003

openalex_workW2030332003

Links

Imported from OpenAlex (CC0) — nothing here is generated.

2015

Outward-looking and future-oriented customer value potential management: The sales force value appropriation role

2020Personal and organizational level relationships in relational exchanges in supply chains – a bottom-up model

2021Consumer Purchasing Behaviour Towards Strategic Innovation Management Practices in Morocco During COVID-19 Health Crisis