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ArticleActors, resources, activities and commitments

Peter Lenney2009

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Articlebronze2009

Actors, resources, activities and commitments

Peter Lenney · Geoff Easton

67 citations·0/0 files stored·Industrial Marketing Management

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Customer Service Quality and Loyalty Quality and Supply Management Outsourcing and Supply Chain Management

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References

1994The Commitment-Trust Theory of Relationship Marketing 1975How To Do Things With Words 1990The measurement and antecedents of affective, continuance and normative commitment to the organization 1987Developing Buyer-Seller Relationships 1979The measurement of organizational commitment 1991Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation 2005Expression and meaning studies in the theory of speech acts 1984Testing the "side-bet theory" of organizational commitment: Some methodological considerations.

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2020Developing and leveraging platforms in a traditional industry: An orchestration and co-creation perspective 2020Business relationships in the industrial network literature: Three approaches and their underlying assumptions 2016Transient commitments and dynamic business networking 2020Inter-Organizational Collaboration on Projects Supporting Sustainable Development Goals: The Company Perspective 2017The performance effect of inter-firm adaptation in channel relationships: The roles of relationship-specific resources and tailored activities

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Year2009

Typearticle

Published2009-06-13

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations67

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/j.indmarman.2008.12.020

openalex_workW2034036408

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2010Trust and forms of capital in business-to-business activities and relationships