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Measurement of distributor commitment in industrial channels of distribution · Study

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ArticleMeasurement of distributor commitment in industrial channels of distribution

Keysuk Kim1997

Article1997

Measurement of distributor commitment in industrial channels of distribution

Keysuk Kim · Gary L. Frazier

166 citations·0/0 files stored·Journal of Business Research

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Customer Service Quality and Loyalty Supply Chain and Inventory Management Quality and Supply Management

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1988Structural equation modeling in practice: A review and recommended two-step approach.1994The Commitment-Trust Theory of Relationship Marketing 1981The Evolution of Cooperation 1990The measurement and antecedents of affective, continuance and normative commitment to the organization 1991A three-component conceptualization of organizational commitment 1979Transaction-Cost Economics: The Governance of Contractual Relations 1987Developing Buyer-Seller Relationships

Cited by

2004Donor Trust and Relationship Commitment in the U.K. Charity Sector: The Impact on Behavior 2006Exporter–importer relationship quality: The inhibiting role of uncertainty, distance, and conflict 2007Building Donor Loyalty: The Antecedents and Role of Commitment in the Context of Charity Giving 2009Effect of perceived environmental uncertainty on exporter–importer inter-organisational relationships and export performance improvement 2010Antecedents and Consequences of Firms’ Export Commitment: An Empirical Study

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Details

Year1997

Typearticle

Published1997-10-01

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations166

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/s0148-2963(96)00284-6

openalex_workW2051383300

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