SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Total quality management and performance appraisal: An integrative perspective
16 references·3 citing·42 second hop
Total quality management and performance appraisal: An integrative perspective (1996)Total quality management and performance …Understanding performance appraisal: social, organizational, and goal-based perspectives (1995)Understanding performance app…Due Process in Performance Appraisal: A Quasi-Experiment in Procedural Justice (1995)Due Process in Performance Ap…THE CONTRIBUTIONS OF TOTAL QUALITY MANAGEMENT TO A THEORY OF WORK PERFORMANCE (1994)THE CONTRIBUTIONS OF TOTAL QU…MODELS OF ORGANIZATION AND TOTAL QUALITY MANAGEMENT: A COMPARISON AND CRITICAL EVALUATION (1994)MODELS OF ORGANIZATION AND TO…MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)MANAGEMENT THEORY AND TOTAL Q…DISTINGUISHING CONTROL FROM LEARNING IN TOTAL QUALITY MANAGEMENT: A CONTINGENCY PERSPECTIVE (1994)DISTINGUISHING CONTROL FROM L…DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)DEFINING QUALITY: ALTERNATIVE…A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD (1994)A THEORY OF QUALITY MANAGEMEN…The discipline of teams. (1993)The discipline of teams.The contracts of individuals and organizations (1993)The contracts of individuals …Total quality-oriented human resources management (1992)Total quality-oriented human …Performance appraisal: An organizational perspective. (1991)Performance appraisal: An org…Managing quality: the strategic and competitive edge (1989)Managing quality: the strateg…Juran on leadership for quality : an executive handbook (1989)Juran on leadership for quali…THE PEOPLE MAKE THE PLACE (1987)THE PEOPLE MAKE THE PLACEOut of the Crisis (1982)Out of the CrisisQuality certification systems and their impact on employee satisfaction in services with high levels of customer contact (2011)Quality certification systems…Restructuring the employment relationship in South Eastern Europe? (2010)Restructuring the employment …Improving service quality and organisation performance through human resource practices. A case study (2008)Improving service quality and…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)AIMQ: a methodology for information quality assessment (2002)Information quality benchmarks (2002)Trust and commitment influences on customer retention: insights from business-to-business services (2003)Exploration and Exploitation in Organizational Learning (1991)INTEGRATED MANUFACTURING AND HUMAN RESOURCE MANAGEMENT: A HUMAN CAPITAL PERSPECTIVE. (1992)Between Trust and Control: Developing Confidence in Partner Cooperation in Alliances (1998)The dynamics of product innovation and firm competences (2002)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)MANAGEMENT FASHION (1996)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Defining and developing measures of lean production (2007)The Economic Institutions of Capitalism (1987)Organizational culture and leadership (1993)COMPETITION, COOPERATION, AND THE SEARCH FOR ECONOMIC RENTS: A SYNCRETIC MODEL (1997)Survey research in operations management: a process‐based perspective (2002)Using partial least squares in operations management research: A practical guideline and summary of past research (2012)A Theory of Social Comparison Processes (1954)Handbook of Industrial and Organizational Psychology. (1977)The Social Psychology of Organizations. (1979)PEOPLE AND ORGANIZATIONAL CULTURE: A PROFILE COMPARISON APPROACH TO ASSESSING PERSON-ORGANIZATION FIT (1991)PERSON‐ORGANIZATION FIT: AN INTEGRATIVE REVIEW OF ITS CONCEPTUALIZATIONS, MEASUREMENT, AND IMPLICATIONS (1996)CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)The Effect of Team Leader Characteristics on Learning, Knowledge Application, and Performance of Cross‐Functional New Product Development Teams (2003)What Do We Know about Health Care Team Effectiveness? A Review of the Literature (2006)Teacher collaboration: A systematic review (2015)Perspectives on Models of Job Performance (2000)Answers to 20 Questions About Interrater Reliability and Interrater Agreement (2007)A meta-analysis of the five-factor model of personality and academic performance. (2009)Defining Quality (1993)Customer Satisfaction and Stock Prices: High Returns, Low Risk (2005)Relationship between innovativeness, quality, growth, profitability, and market value (2005)An integrative framework for explaining reactions to decisions: Interactive effects of outcomes and procedures. (1996)Motivation, Knowledge Transfer, and Organizational Forms (2000)Precarious Work, Insecure Workers: Employment Relations in Transition (2009)
this work references cited by second hop

References

  • 1982Out of the Crisis7,278 cited
  • 1987THE PEOPLE MAKE THE PLACE4,610 cited
  • 1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT1,651 cited
  • 1994DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS1,209 cited
  • 1993The contracts of individuals and organizations1,145 cited
  • 1995Understanding performance appraisal: social, organizational, and goal-based perspectives1,088 cited
  • 1989Managing quality: the strategic and competitive edge1,087 cited
  • 1993The discipline of teams.1,000 cited
  • 1994A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD971 cited
  • 1994DISTINGUISHING CONTROL FROM LEARNING IN TOTAL QUALITY MANAGEMENT: A CONTINGENCY PERSPECTIVE851 cited
  • 1989Juran on leadership for quality : an executive handbook675 cited
  • 1991Performance appraisal: An organizational perspective.479 cited
  • 1994MODELS OF ORGANIZATION AND TOTAL QUALITY MANAGEMENT: A COMPARISON AND CRITICAL EVALUATION464 cited
  • 1995Due Process in Performance Appraisal: A Quasi-Experiment in Procedural Justice455 cited
  • 1994THE CONTRIBUTIONS OF TOTAL QUALITY MANAGEMENT TO A THEORY OF WORK PERFORMANCE417 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1992Total quality-oriented human resources management255 cited
  • Cited by

    • 2011Quality certification systems and their impact on employee satisfaction in services with high levels of customer contact41 cited
    • 2008Improving service quality and organisation performance through human resource practices. A case study29 cited
    • 2010Restructuring the employment relationship in South Eastern Europe?15 cited