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Styles of moderation in online health and support communities: An experimental comparison of their acceptance and effectiveness
16 references·8 citing·46 second hop
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References

  • 2001Motivation Crowding Theory3,026 cited
  • 2002Encouraging Knowledge Sharing: The Role of Organizational Reward Systems1,521 cited
  • 2002Psychological foundations of incentives1,240 cited
  • 2009Order without Law1,205 cited
  • 2003The top five reasons for lurking: improving community experiences for everyone1,037 cited
  • 2003Electronic Word-of-Mouth: Motives for and Consequences of Reading Customer Articulations on the Internet941 cited
  • 2000The use of collaborative electronic media for information sharing: an exploratory study of determinants680 cited
  • 2001Online communities: designing usability, supporting sociability543 cited
  • 1992Order without law: how neighbors settle disputes436 cited
  • 2000Computer-Mediated Social Support, Older Adults, and Coping339 cited
  • 2000Community building on the Web301 cited
  • 1997The analysis of an electronic support group for individuals with eating disorders275 cited
  • 2001Community Building on the Web268 cited
  • 2006Moderation, Response Rate, and Message Interactivity: Features of Online Communities and Their Effects on Intent to Participate234 cited
  • 2004Creation and recreation: motivating collaboration to generate knowledge capital in online communities

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181 cited
  • 2012Personality traits and knowledge sharing in online communities150 cited
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    • 2018A practical guide to analysing online support forums103 cited
    • 2022The impact of gamification on the patient's engagement in the online health community27 cited
    • 2018Mind Your POV22 cited
    • 2015Posters versus Lurkers: Improving Participation in Enterprise Social Networks through Promotional Messages11 cited
    • 2019Social media conflicts during the financial crisis: Managerial implications for retail banks8 cited
    • 2014Peripheral, central and coercive routes for promoting Enterprise Social Networks7 cited
    • 2016Sociability and Sense of Community among Users of Online Services7 cited