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Scoring Points: How Tesco is Winning Customer Loyalty
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  • 2009Technology, Organization, and Structure—A Morphogenetic Approach140 cited
  • 2008Reward Redemption Behaviour in Retail Loyalty Schemes*41 cited
  • 2020The Data Imperative38 cited
  • 2006Customisation with crossed-basis sub-segmentation23 cited
  • 2015Shopping missions: An analytical method for the identification of shopper need states20 cited
  • 2019Dynamic and targeted bundle pricing of two independently valued products19 cited
  • 2005New Cultures, New Strategies, New Formats and New Relationships in European Retailing15 cited
  • 2022Digital retail—key trends and developments10 cited
  • 2008Profiling of Customers and Consumers - Customer Loyalty Programmes and Scoring Practices8 cited
  • 2018How hospitality brands grow: What hospitality marketers should know about Andrew Ehrenberg’s work (invited paper for ‘luminaries’ special issue of International Journal of Hospitality Management)7 cited

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