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The Intangibility of Music in the Internet Age
16 references·5 citing·40 second hop
The Intangibility of Music in the Internet Age (2006)The Intangibility of Music in the Interne…E-commerce Business Models for the Music Industry (2004)E-commerce Business Models fo…How intangibility affects perceived risk: the moderating role of knowledge and involvement (2003)How intangibility affects per…E‐scapes: The electronic physical environment and service tangibility (2003)E‐scapes: The electronic phys…Clueing in customers. (2003)Clueing in customers.Principles of Services Marketing (2002)Principles of Services Market…Building on Services' Characteristics to Develop Successful Services Brands (2001)Building on Services' Charact…Aggregation and Disaggregation of Information Goods: Implications for Bundling, Site Licensing,and Micropayment Systems (2001)Aggregation and Disaggregatio…Service intangibility and its impact on consumer expectations of service quality (2000)Service intangibility and its…Information Rules: A Strategic Guide to the Network Economy (2000)Information Rules: A Strategi…Information Rules: A Strategic Guide to the Network Economy (1999)Information Rules: A Strategi…Essentials of Services Marketing (1998)Essentials of Services Market…Capture and Communicate Value in the Pricing of Services (1996)Capture and Communicate Value…The Intangibility of Services: Measurement and Competitive Perspectives (1990)The Intangibility of Services…The Marketing of Services: Managing the Intangibles (1985)The Marketing of Services: Ma…Problems and Strategies in Services Marketing (1985)Problems and Strategies in Se…Breaking Free from Product Marketing (1977)Breaking Free from Product Ma…Digitally forecasting new music product success via active crowdsourcing (2019)Digitally forecasting new mus…Tracing musical tastes in Tehran: How urbanism selects its sound (2016)Tracing musical tastes in Teh…Running a record label when records don't sell anymore: empirical evidence from Poland (2015)Running a record label when r…Maximum output for minimum input - 1G3B and the reterritorialization of a Finland-Swedish metal identity on the Internet (2010)Maximum output for minimum in…The Music Industry on (the) Line? Surviving Music Piracy in a Digital Era (2009)The Music Industry on (the) L…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Delivering quality service: balancing customer perceptions and expectations (1990)A cross‐industry comparison of customer satisfaction (2006)Path analysis of perceived service quality, satisfaction and loyalty in Greek insurance (2006)The Service–Profit Chain: A Meta-Analytic Test of a Comprehensive Theoretical Framework (2016)Marketing Intangible Products and Product Intangibles (1981)How to Design a Service (1982)European Journal of Marketing (1991)Marketing for Service Industries-A Revie (1993)The use of initial fees and royalties in business‐format franchising (1993)Level of success inputs for service innovations in the same firm (1995)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Measuring the Involvement Construct (1985)The consequences of modernity (1990)Why do consumers choose sustainable fashion? 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References

  • 2000Information Rules: A Strategic Guide to the Network Economy4,394 cited
  • 1985Problems and Strategies in Services Marketing2,819 cited
  • 1977Breaking Free from Product Marketing2,056 cited
  • 1999Information Rules: A Strategic Guide to the Network Economy424 cited
  • 2000Service intangibility and its impact on consumer expectations of service quality358 cited
  • 2001Building on Services' Characteristics to Develop Successful Services Brands234 cited
  • 2003How intangibility affects perceived risk: the moderating role of knowledge and involvement216 cited
  • 1998Essentials of Services Marketing200 cited
  • 1985The Marketing of Services: Managing the Intangibles197 cited
  • 2002Principles of Services Marketing194 cited
  • 2003E‐scapes: The electronic physical environment and service tangibility157 cited
  • 1996Capture and Communicate Value in the Pricing of Services150 cited
  • 1990The Intangibility of Services: Measurement and Competitive Perspectives150 cited
  • 2003Clueing in customers.131 cited
  • 2001Aggregation and Disaggregation of Information Goods: Implications for Bundling, Site Licensing,and Micropayment Systems129 cited

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  • 2004E-commerce Business Models for the Music Industry79 cited
  • Cited by

    • 2019Digitally forecasting new music product success via active crowdsourcing22 cited
    • 2009The Music Industry on (the) Line? Surviving Music Piracy in a Digital Era18 cited
    • 2015Running a record label when records don't sell anymore: empirical evidence from Poland7 cited
    • 2016Tracing musical tastes in Tehran: How urbanism selects its sound7 cited
    • 2010Maximum output for minimum input - 1G3B and the reterritorialization of a Finland-Swedish metal identity on the Internet6 cited