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Web banking layout effects on consumer behavioural intentions
16 references·3 citing·32 second hop
Web banking layout effects on consumer behavioural intentions (2009)Web banking layout effects on consumer be…The impact of Web quality and playfulness on user acceptance of online retailing (2007)The impact of Web quality and…Empirical testing of a model of online store atmospherics and shopper responses (2003)Empirical testing of a model …The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)The Influence of Multiple Sto…Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store (2002)Technology and the Customer I…Atmospheric qualities of online retailing (2001)Atmospheric qualities of onli…Marketing Research: An Applied Approach (2000)Marketing Research: An Applie…Atmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A Theoretical Extension of th…Understanding Information Technology Usage: A Test of Competing Models (1995)Understanding Information Tec…The Influence of Store Environment on Quality Inferences and Store Image (1994)The Influence of Store Enviro…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Perceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication (1992)Perceived Usefulness, Ease of…An experimental approach to making retail store environmental decisions. (1992)An experimental approach to m…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…Utilitarian and Hedonic Customer Benefits of e-Insurance (2018)Utilitarian and Hedonic Custo…The Effect of Customer Satisfaction on Word of Mouth Communication (2013)The Effect of Customer Satisf…Banka Müşterilerinin İnternet Bankacılığı ile İlgili Tutumlarına Yönelik Bir Pilot Araştırma (2010)Banka Müşterilerinin İnternet…Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Diffusion of Innovations 1 (2019)Store atmosphere and purchasing behavior (1994)Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Why Ethical Consumers Don’t Walk Their Talk: Towards a Framework for Understanding the Gap Between the Ethical Purchase Intentions and Actual Buying Behaviour of Ethically Minded Consumers (2010)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The theory of planned behavior (1991)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Value-based Adoption of Mobile Internet: An empirical investigation (2005)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Understanding Customer Experience Throughout the Customer Journey (2016)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Universities in a competitive global marketplace (2006)Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers (2017)Dynamic capabilities, creativity and innovation capability and their impact on competitive advantage and firm performance: The moderating role of entrepreneurial orientation (2018)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Why we buy what we buy: A theory of consumption values (1991)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies22,991 cited
  • 1995Understanding Information Technology Usage: A Test of Competing Models8,810 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1992Perceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication3,083 cited
  • 2000Marketing Research: An Applied Approach2,660 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,256 cited
  • 2000Atmospheric Effects on Shopping Behavior1,921 cited
  • 1994The Influence of Store Environment on Quality Inferences and Store Image1,538 cited
  • 2001Atmospheric qualities of online retailing1,472 cited
  • 2003Empirical testing of a model of online store atmospherics and shopper responses1,282 cited
  • 1992An experimental approach to making retail store environmental decisions.1,001 cited
  • 2007

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The impact of Web quality and playfulness on user acceptance of online retailing
971 cited
  • 2002Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store942 cited
  • Cited by

    • 2013The Effect of Customer Satisfaction on Word of Mouth Communication57 cited
    • 2010Banka Müşterilerinin İnternet Bankacılığı ile İlgili Tutumlarına Yönelik Bir Pilot Araştırma16 cited
    • 2018Utilitarian and Hedonic Customer Benefits of e-Insurance10 cited