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Building relationships between organizations and publics: Examining the linkage between organization‐public relationships, evaluations of satisfaction, and behavioral intent

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References

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2000Perceptions of relationships and evaluations of satisfaction: an exploration of interaction176 cited
2000Concept and Theory of Organization–Public Relationships

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160 cited

2002Relationship building as a retention strategy: linking relationship attitudes and satisfaction evaluations to behavioral outcomes155 cited

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2009A Chronology of Organization-Stakeholder Relationships With Recommendations Concerning Practitioner Adoption of the Relational Perspective23 cited
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2009Linking Worldview, Relationship Attitudes, and Behavioral Outcomes: Implications for the Study and Practice of Public Relations23 cited
2006Towards relationship management18 cited
2016Building context-based knowledge of government social media communication through an ethnographic study of the US Coast Guard17 cited
2018The influence of distal antecedents on organization-public relationships15 cited
2005The anatomy of the product recall message: The structure and function of product recall messages published in the UK press14 cited
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