Attitude towards E‐HRM: an empirical study at Philips

M. Voermans · Marc J. P. M. van Veldhoven

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Employer Branding and e-HRM Technology Adoption and User Behaviour AI and HR Technologies

Abstract

Purpose The purpose of this paper is to present a research project on attitude towards electronic human resource management (E‐HRM). A research model was formulated, based on two theories from complementary research areas: Davis' technology acceptance model and Ulrich's model on HR roles. Design/methodology/approach The study used an online questionnaire, in which 99 managers and 257 employees within Philips (Electronics) Netherlands participated. Managers and employees answered questions as to their previous experiences with regard to IT systems in general, their preferred HR roles, and their attitude towards E‐HRM systems. Findings Differences in perceived usability of current IT systems, as well as the preferred HR roles strategic partner (high preference) and employee champion (low preference), were related to a positive attitude towards E‐HRM systems. For managers, user support was also found to be a predictor of a positive attitude towards E‐HRM. Originality/value This research suggests a multi‐factorial framework that can help organizations in understanding and solving difficulties of implementation with E‐HRM systems, as far as attitude towards these systems is concerned.

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References

1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 2003User Acceptance of Information Technology: Toward A Unified View1 1993User acceptance of information technology: system characteristics, user perceptions and behavioral impacts 2000Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations 2002Why do people use information technology? A critical review of the technology acceptance model 1997Human Resource Champions: The Next Agenda for Adding Value and Delivering ResultsHuman Resource Champions: The Next Agenda for Adding Value and Delivering Results By UlrichDave, Boston: Harvard Business School Press, 1997. 281 pages, hard cover, $29.95 1990Computer anxiety and attitudes towards microcomputer use 1998Virtual HR: Strategic human resource management in the 21st century

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